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Bernina 165e: touchscreen is very hard to push (touch) sometimes takes 5 or 6 times to work

My Bernina 165e is getting very hard to touch on the touch screen. Especially when I have my embroidery machine hooked up on it. Any Suggestions, I feel like my finger is broke today where I used it 2 days ago. :) Thank You

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  • Sewing Machines Master
  • 7,365 Answers

It would be a good idea to have the machine checked to see if
the circut board needs to be replaced.

Posted on Apr 25, 2013

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Posted on Jan 02, 2017

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If broken, the screen is just like cellphone screen, digitizer is also broken and screen won't respond to screen touches... Find a trained repair shop. EmbroideryServices

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1 Answer

Bernina 165 touchscreen not working


It sounds like you may have two problems - one is easy, but without the other, its hard !!! If the touchscreen isn't working, it may simply be mis-calibrated and cant be accessed. To recalibrate the touchscreen from scratch, switch the machine on whilst, at the same time, pressing both of the two needle position buttons - the calibration screen should then come up and you should touch the screen where the dots are shown to recalibrate it. If, pressing the dots does not do anything, the probability is that your touch overlay or main control board is faulty, in which case you will need to take it to your Bernina agent. If you manage to re-calibrate the touchscreen OK, switch the machine off and back on again and if the display is still very grey but readable, you can adjust the contrast of the display by pressing the button with an arrow facing right, inside a box - this will take you to the user adjustment menu. Touch the display button that has a symbol with three vertical bars of different shades of grey and this will take you to a display that allows the brightness and contrast to be adjusted - touch the up or down buttons to get the best display contrast and once this is done, you should be all working again. Good Luck

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Contact an authorized Bernina dealer/repair center. The service technician can often tell what board needs to be worked on, take it out and send to Bernina. I just had to have work done on my 1130 and that is what was done. If that does not work, look up the number and call Bernina USA directly so they can direct you. While it's true that some parts are no longer obtainable, the machine boards can be serviced by Bernina USA. It's worth fixing.

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you will most likely find that just adjusting the stitch length and width controls for a while will correct the problem (if the machine has been sitting idle for some time the stepper motor linkages seem to stiffen up a bit but i have good success with continual adjustment until they free-up.

also try switching machine off and on again to ensure it resets correctly.

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