Question about HEWLETT-PACKARD Black 20" TouchSmart 310-1033 All-in-One Desktop PC with AMD Athlon II 240e Processor, Windows 7 ... (885631689134)

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Sudden Shutdown I will be surfing the web or listening to music or not doing anything on it and it will just shut down like I unplugged it or something.I don't have a lot of programs running or anything like thta. So I dn't know what the deal is

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Test your PSU power supply unit or replace it if your power supply units fan is not working your PSU is faulty
http://pcsupport.about.com/od/toolsofthetrade/f/powersupplytest.htm
Testing & replacing the PC's power supply
http://www.youtube.com/watch?v=hbNxhvm0czs
One bad lead can cause a computer to continue on a cycle of restarting or to shutdown or fail to detect/ boot up a computer hard drive
WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL.
http://www.kitchentablecomputers.com/static.php - rules
Only work inside the computer case when the power has been switched off and disconnected. Never open the power source.
Some of the below steps recommend removing physical parts within the computer.
While in the computer it is highly recommend that you be aware of ESD and its potential hazards
Remove the memory modules from their slots.
Take the opportunity to clean the slots on the motherboards and the memory module connectors.
Use compressed air to blow dust away and clean contacts with a soft cloth.
Do not use a metallic vacuum cleaner if it touches any component it may create a short and cause damage to the motherboard or other components.


Do not use solvent that may attract dust and never poke things like cotton buds in to slots. lightly rub an alcohol (Methylated Spirits) on a cloth not to hard let the alcohol do the work on the copper gold or silver tabs and r
Allow the pins to dry.
They will air dry in a matter of minutes.
If reseating the memory did not resolve the issue try swapping the location of the memory.
If you have only one stick of memory in the computer try moving it to another slot and then boot the computer.
Check the memory module and memory slot contacts.
They are either copper tin or gold.
The colour will tell you which they are.

Mixing tin and gold can result in corrosion that prevents proper contact.
Look for any sign of physical damage to the memory module, memory slots or the motherboard.
Reseat the memory modules.
You should hear an audible click when they are in place.
Do not use too much force to reseat the memory module in to the slot this can cause damage to the module, slot or motherboard.
The hardware that you are trying to access is damaged or failing.

The device drivers for the hardware are faulty or incompatible.
Could be a problem with the Hard Drive or the Hard drives PCB
http://www.onepcbsolution.com/
http://www.youtube.com/watch?v=du0Qd_3wFWM
There is a connection problem such as a bad cable
for internal hard drives

Test all power and data leads that attach to your hard drive SATA

the leads from your MOTHERBOARD TO THE HARD DRIVE make sure they have a
secure dust free connections and are not faulty although very rare for sata lead to fail
Make sure all leads that are attached to your drives dvd\cd and floppy (If Applicable) have secure connections and are not faulty.
or just replace them they could be faulty a computer needs power and data to travel through every working device and continue its cycle and have an end so any faulty leads will end up with a computer error
You might have a virus or malware.

Download at least one of these of course it will depend on your operating system.

http://www.majorgeeks.com/Microsoft_Security_Essentials_for_Windows_d6242.html
microsoft security essentials your operating system must be registered
Win7/Vista/XP 64 bit
http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7
http://windows.microsoft.com/en-US/windows/products/security-essentials/product-information
malware protection
http://100-downloads.com/download.php?p=615
windows xp microsoft security essentials
http://100-downloads.com/download.php?p=614
windows 7 microsoft security essentials

Posted on Apr 25, 2013

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