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check the 'entire network' sidebar in My Network Places. I installed a new version of Mionet a little while back and it decided to rename my WorldBook and change it to a different network Workgroup without asking me. I freaked out for two days until I saw the other workgroup listed and checked it out. Viola, there was my NAS just waiting for me to find it.
Give up. I've had Mionet for over a year, and I have not been able to reliably access it remotely using Mionet, even on a 32-bit system. Mionet is finally advertising a 64-bit system, yet it still doesn't work--the drive shows "offline". Advice from Mionet in my many attempts to get support says to reset the hard drive--kinda hard when you're away on vacation. Even using Mionet web doesn't work reliably. In the end, the many, many chances I've given Mionet and Western Digital support to fix this have only resulted in frustration, delays, and ineffective advice. Overall, Western Digital has failed to produce a product that's remotely accessible, and you're left with a local-access-only outboard hard drive.
Once the My Book World has been plugged back in, it will request a new IP from the Router. If the drive was unplugged accidentally, the ethernet cable may have also been knocked loose: make sure all cables are attached to the Router and the My Book World.
If your drive is still not appearing properly in MioNet, you can do a Hardware and Software reset on the drive. It will not affect your data, and it will allow you to re-attach the drive to your MioNet account. You do not need to reinstall MioNet to do this.\
1. Turn off My Book World 2. Identify the reset button on the back of My Book World 3. Depress the reset button while restarting My Book World 4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World
You should now be able to sign in to the Shared Storage Manager as admin/123456.
5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. 6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings. 7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it. 8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.
I have the same drive. It works great with windows XP but with
Windows vista has difficulty seeing this type of drive and keeping the
connection once it is established. Take it back if you have
windows vista and then search for which 1TB drives work well with
windows vista. It really has problems with windows vista
64bit. I was able to finally see the drive when I was using
photoshop file/browse/network... then I dragged the shortcut Icon to my
desktop and access the drive that way from that point on. Mine
stopped completely tonight... I think the power cord went bad or
something.
I believe you have a choice of using either the web interface or the desktop version of Mionet when you are on the same network (LAN), and as you mentioned both of you have no problem when you are on the same network as the NAS drive (MBWE) is.
When you are out of the local network where your NAS drive is, the only choice you would have is the web interface of Mionet. Eventhough you may have installed the desktop version of Mionet tool on a remote PC, I don't think you can access through that desktop tool. Sorry !!!
Two things to consider: 1. make sure the drive is connected; you can do so by trying to browse the drive through the my computer network places, or by pinging to the drive's ip; meaning the drive must have to be connected and communicating to your pc 2. completely uninstall the Mionet desktop tool, restart the pc, and then reinstall the Mionet desktop tool.
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