Question about Samsung RF265ABWP (25.8 cu. ft.) Bottom Freezer French Door Refrigerator

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How to replace the sensor hanging down - Samsung RF265ABWP (25.8 cu. ft.) Bottom Freezer French Door Refrigerator

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Pull the paper tray completely out. using a flashlight, look into that section. There should be a black flag hanging down. That is the paper out sensor flag. If it's not hanging down, look at the roof of that section and see if you can find it hung up. If it's there, carefully pull it downward gently. If it's missing, time to call in the technician because the main board is going to have to be opened up to replace that missing part.

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Paper tray is full but display still reads to load paper. There is a small sensor? dohickie hanging down inside. It was loose. I reconnected it but am not sure how it fits inside the machine. Pushing in...


Hello info66414,

Welcome, and thank you for using FixYa!

You are correct! The Do-hickie is actually called the "Paper Tray Sensor Flag" and it isn't supposed to be dangling down. When it is dangling and won't stay seated, it has been broken by accidental replacement of the paper drawer.
You will have to get ahold of your local Ricoh Repair shop and have them replace this sensor for you. Then it should detect paper properly again.

Have a great day!

Sep 12, 2011 | Ricoh Aficio 1515 All-In-One Laser Printer

1 Answer

Paper jam


The paper jams in the bottom because the leading edge hasn't reached the correct sensor in time, thus causing a jam message. Do a sensor test on the front panel of the printer before replacing any parts. Go into Diagnostics/Sensor test and you will see the letters across the top follwed by numbers below. Then you want to toggle the sensors located through out the paper path-usually black plastic hanging done into the tray areas. Up in output tray has black plastic hanging down-sensors. lift top cover and you can see the sensors on the left side of the top a black horseshoe shape is a sensor. This will help with the correct parts needed to be replaced.

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