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The cd/dvd driver will probably need to be replaced, first! get some rubbing alcohol and a Q-Tip, now gently clean the laser lens and allow several minutes to dry, if this fails! the driver must be replaced. Go to www.ebay.com Type: make and model of laptop and refine search to CD/DVD driver.
See if it would play regular cd, then see if it would play dvd's. The reason is because most gaming cd now and days are dvd's and maybe your dvd-rom has a driver issue or the laser head isn't reading it. So try that first, then see if the drivers for the cd/dvd rom is working properly in the device manager. It may need a dvd coded software, try installing like powerdvd or something. If it still ain't working, and it can't play dvd's then your cd-drive could be history
Based on the one and only specs sheet I could find for this model of emachine, it does have a DVD-ROM drive. So in theory it can. Does the unit play DVD Movies? if yes then it should work, try rebooting and then putting the disc in again. I assume the disc is clean and scratch free as the game is new.
If the OS on your computer has ever been reinstalled, you may be missing the driver for the drive, in which case windows would treat it as a generic CD-ROM drive, and not be able to read DVDs, you can get the drivers for the drive from the emachines website if this is the case.
First thing is to clean the drive using a CD or DVD cleaning disc.
I had similar issues. I assume that you are a VISTA user. If so check to see if you have the following update on your system KB970236 If so then: 1.Uninstall it as it prevents many peripherals including CD / DVD Drives, Sound Cards etc form working correctly. 2.Reboot the PC. 3.Download and reinstall the CD/DVD driver directly from your mfr support website. 4.Reboot the PC and all should be well. 5.If not then look at Start - Control Panel – Device manager – Storage - DVD Drive to see if there are any issues regarding the DVD device and driver. If this is the case then you will need to uninstall the driver, reboot the PC and then reinstall the DVD driver and all should be well.
If not or you are not a Vista user then carryout steps 3 to 5 above.
This is not a driver problem. It is almost certainly a problem with yourdvd/cd player. If it is reading dvd's, then it means that the driver is installed. You will have to take your laptop in and possibly get the cd/dvd player replaced.
okay try this
Go to your My computer icon--right click on it
Find ur cd/dvd drive on it
Uninstall it by right clicking it (dont get scared ur system will detect it itself in next reboot and u dont need any drivers for it)
hope it will works if there is no physical damage
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