Question about Xerox Document Centre 420 DC Laser Printer
Anything with scanning problems on this machine, would require a service call.
Turning off and wait for at least 30 seconds and powering on the machine "Might" get the machine back to a good "Ready" condition.
The problem might be a bad scanner motor gear or even curciut board. There might even be some major binding that might knocked out some sensor, giving this condition.
Most times, a service call needs to be placed with Xerox.
Posted on Nov 03, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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