Question about Microsoft Xbox Console

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My new xbox is not reading new disk.

Xbox says unreconized disc

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  • 1,175 Answers

If it's a regular xbox,it's way past warranty.
The insides of the DVD reader need to be cleaned.
Lens : pure alcohol on a cotton swab and chrome rails with a swab then a coating of silicone.
Dust out the thing too.

Posted on Mar 13, 2009

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  • Master
  • 2,653 Answers

If it's new it's under warranty and depending on where you got it most stores has a 14-30 day return / exchange policy, use it.

If it's past then contact Microsoft for in-warranty repair.

Posted on Mar 13, 2009

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