Question about Xerox WorkCentre M20 Black and White Copier

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I have a WorkCenter M20 and I am unable to use the document loader on the top of the machine... why is this? I try to load the documents and press start, but then onlty a blank sheet is spit out, because of course the documents never get copied. I can only use the one-sheet-at-a-time glass scanner. I've read the instruction manuel a million times but nothing works. I'm at a loss here and do not know what to do anymore

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What you want to do is this. Turn the machine off, then go to the back of the machine and unplug the document feeder, There is a white connector with 2 thumb screws holding it in place. loosen the 2 thumb screws and unplug the plug. With the feeder unplugged turn the machine back on and let it come to ready. Once it comes to ready turn the machine back off, then plug the document feeder back on and turn the machine back on. That should re detect the document feeder and work fine. The M20 for some reason just forgets it has a feeder and you have to force the plug and play portion of the software to detect the machine not having a feeder then seeing that is has one. I don't know why, not even the newest versions of firmware for the machine resolves that issue. Odd,,,,,

Posted on Mar 13, 2009

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I had this same problem with one of my M20i's and this solution fixed our problem. Thank you!

Posted on Jul 16, 2009

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Thank you

Posted on Mar 25, 2009

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I have Xerox M 20i .When ever I feed papers from ADf. Print is not coming normal.Some time it shrink the text,I checked the roller are fine.


The Xerox is a business machine and has a setting to reduce the size of scans by percentage.

Read the instruction manual to turn it off or play with the buttons.

WorkCentre M20/M20i Documentation - Xerox Support and Drivers

www.support.xerox.com/support/workcentre-m20-m20i/documentation/enus.html
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Nov 19, 2016 | Xerox Office Equipment & Supplies

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How do I fix a printing problem where the error message load tray 1 keeps appearing?


You Really need to have this Machine Cleaned. there is too Much Paper dust On the sensor

Jun 06, 2015 | Xerox 6505/dn Workcenter 6505dn Color...

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Hi there, I got a Canon Pixma MX320. One year ago, there got the error of "Document in ADF" and actually there was no any jammed paper. I sent it to Service Center and was fixed. But two month...


If the device is not functioning properly or to clear memory, reset it. important.gif Important: If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

Service Reset:
  1. On the operator panel, press and hold the <ON/OFF> button for one second to power off the printer. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Confirm the printer is not on and then unplug the power cord from the back of the printer.
    If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.

  3. Press the <ON/OFF> button repeatedly five times.

  4. Re-connect the power cord.

  5. Press the <ON/OFF> button to power the printer back on.

  6. Wait until the device has completed its cycling process before submitting another job request.
Solution:2 Load documents properly into the MX310 document feeder

Load the documents properly into the Automatic Document Feeder (ADF) Fan the documents and then align the edges before loading them into ADF.
  1. Remove all documents from the ADF.

  2. Fan out the sheets of paper well so that they do not stick together.

  3. Stack the documents on a flat surface to align the edges of the paper.
  4. Insert the top of the document, face up, into the ADF until a beep is heard.

Ensure that the edge of the document stack is in line with the Paper Size Mark (A) imprinted on the Document Tray.

Aug 30, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

1 Answer

I am trying to send a fax on my parents fax machine but do not know which way to insert the paper. It is a brother MFC-7860DW


  • if you are going to fax from the glass or scanner bed you should put your document face down on the glass
  • if you are going to fax from the feeder (on the top of the machine) then you should load your document face up in the feeder
How to send a fax?
  • when you want to send a fax ,press the FAX key to illuminate it in blue
  • put the document either in the feeder or on the glass
  • enter the fax number using the dial pad
  • press START

Jul 29, 2011 | Brother Office Equipment & Supplies

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Need instructions on how to send fax, it seem as though we are not following the correct steps


Solution: Sending faxes on an MX310

Sending Faxes

The operation flow of sending faxes is as follows.

  1. Load the original on the platen glass or on the Automatic Document Feeder (ADF).

    Platen Glass

    1. Lift the document cover (1).
    2. Place the original in landscape orientation and align the upper corner of it with the alignment mark (2) as shown in the figure below.

      t_00712.jpg
    3. Gently close the document cover.
ADF
  1. Remove any documents from the Platen Glass.
  2. Open the Document Tray.

    t_00913.jpg
  3. Load the document in the ADF.
    Load the document with the side you want to copy, scan, or fax facing up in the ADF.

    t_01014.jpg
  4. Adjust the Document Guides to match the document width.

    t_01115.jpg

  1. Press the button.

  2. Adjust fax settings as necessary.

  3. Start faxing.

    1. Dial the recipient's number using the numeric buttons or coded speed dialing.

    2. Press the button for color sending, or the button for black & white sending.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.

    3. If the document was loaded on the Platen Glass, the following message will appear. Load the next page on the Platen Glass.

      ug_faxing93.jpg

    4. If you have only one page of document to scan, go to step 5.

    5. Press the same button as you pressed in step 4b.

    6. Repeat steps 4c through 4e until all pages of the document have been scanned in and then go to step 5.

  4. Press the button.

  5. To cancel sending a fax, press the button. To cancel sending a fax while it is being sent, press the button, then follow the instructions on the LCD.


Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among three contrast levels.

  1. Press the button.

  2. Press the button.

  3. Press the (left) or (right) button to select the contrast.

    ug_faxing87.jpg

  4. Pressing the l_mark.jpg (left) button decreases the contrast, and pressing the r_mark.jpg (right) button increases the contrast.

  5. Press the button.

Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.

  1. Press the button.

  2. Press the button two times.

  3. Press the l_mark.jpg (left) or r_mark.jpg (right) button to select the resolution.

    ug_faxing92.jpg

STANDARD:

Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

PHOTO:

Suitable for photographs.


  1. Press the button.


Return to Start Faxing

Back to the Top of the document


Dialing the Coded Speed Dial

  1. Press the button.

  2. Press the numeric buttons to enter the two-digit code (00 - 19) assigned to the number you want to dial.

  3. Press the button for color sending, or the button for black & white sending.


    Note:
    *
    Color sending is available only when the recipient's fax machine supports color faxing.
    * To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.

Feb 04, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Where do you load the sheet you want to fax


Lift the lid. Place document with printed face down on glass with top of document to the left of the machine, with top corner to the farthest left corner of the glass. Press "Fax".

Nov 28, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

Keeps showing "document jam" even though the jam was cleared


Most likely one of the jam sensors was knocked out of its clip. You would have to take the document feeder off and apart to find and reseat it.

Mar 25, 2009 | Xerox WorkCenter PE120i All-In-One Laser...

1 Answer

Faxing to several numbers


Sending Broadcasting Faxes:

Using the BROADCASTING BUTTON on the control panel you can use the broadcasting fax feature. 1. Load the document(s) face down into the ADF. 2. Adjust the document resolution to suit your fax needs.Press BROADCASTING on the control panel.4. Enter the number of the remote machine using the number keypad. 5. Press enter to confirm the number.The display ask you to enter another fax number to send the document. 6. To enter more fax numbers, press 1 to select "YES" and repeat steps 4 and 5. You can add up to 10 destinations. NOTE: You cannot use group dial numbers for another fax number. 7. When you finish entering fax numbers, press 2 to select "NO" at a "ANOTHER NO" prompt.

The document is scanned into memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.
The machine begins sending the document in order of the numbers you entered..Hope this helps

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2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

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