Question about Computers & Internet
HP PAVILION 23 All in one PC will not boot up and will stay in this forever. I have tried rebooting the system about 9-10 times but it give me the same thing. I unplugged the system but all the same the computer did the same thing. HELP PLEASE
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Posted on Jan 02, 2017
This is caused by burn out of the Nvidia graphics chip on the motherboard. You need a new motherboard. This is due to a design flaw (the subject of a class action against HP in the USA). I have had two motherboards fail on me in this way so far - do not expect any worthwhile support from the HP "support" people they are all in India and can hardly communicate outside of their simple repetative scripts. Its impossible to escape them - I tried communicating with head office but all you get is contact details back to the incomprehensible Indian call centre. I strongly recommend against ever purchasing from HP again.
Posted on May 27, 2009
I have the exact same problem with my HP HDX 16. I would suggest calling the HP techcenter and exlaining the problem to them. Chances are they will want to take a look at it and will possibly replace your laptop. I haven't yet done this, but have allowed my computer to rest for a while. Leave it shut down for maybe 30-60mins and then try rebooting. Hopefully you will atleast be able to start it in safe mode with command promt. Open the command promt as the administrator and type CHKDSK which will perform a check for bad sectors in the hard drive. Hope this helps. otherwise give HP a call :)
Posted on Jan 08, 2010
Try open the memory module case (RAM), it's located under the unit, then remove it from the holder, then clean the connector part using alcohol and soft cotton bud, then dry it with tissue paper.
Then,Re-attach it again, and then turn it on...
If this didn't work, you need to replace the memory module with new ones/ same specifications.
Posted on Feb 26, 2010
Typically this is caused by a corrupt windows file which can be caused by a bad disk drive or a software error that has screwed up the disk indexes.
Use your Win7 disk and do a system repair (NOT INSTALL). Often this will clear up any problem.
After that it gets complicated and you probably will need the assistance of a local computer store.
Posted on Aug 11, 2010
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