Question about RIM BlackBerry Curve 8310 Smartphone

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The track ball on my blackberry 8310 stopped working.

I can no longer move around to the icons. The enter(when i push it down) on the track ball does appear to work. Is there any wayto move around on the icons without the track ball?

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  • Anonymous Apr 07, 2009

    im pissed it wont move to the left

  • Anonymous May 12, 2009

    there are key shortcuts, but they only allow for so much. Like "m" for messages, "o" for options, "k" for keylock, etc... but I have the same problem. The trackball feels to be working properly, and I can push down to select things... but on the screen, it is not moving around at all. Because the trackball seems to be working fine, it's almost like it's a software problem.... but I'm too nervous to uninstall the software and reload it... any help with this?

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  • 173 Answers

No, but fortunately the trackball is not hard or expensive to replace. If you are technically savvy you can do this yourself. Just purchase a trackball on the internet. The trackball easily comes off if you put a small flat screw driver under the outer side of the chrome ring and pull if off. Let me know if you needed more help. Good luck

Posted on Mar 13, 2009

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1 Answer

My tracking ball has stopped working. Tried removing the battery while powered on, but it's still not working properly. Can move sideways but not up or down and can't retrieve messages.


All that is, is dirty. Just push it down a few times and try to roll it in a circle and dislodge what's stuck in it. Once you get it rolling free. Take a cotton swab, dip it in pure rubbing alcohol, not dripping, and rub it all over the ball, move the ball around and let it dry for like 3min. Your ball will be fixed and clean

Sep 16, 2011 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My trackball doesn't move down on my8310 blackberry


Chances are it's just clogged with dirt

Ok. Follow this carefully cause more people break and destroy their trackballs by not following directions step by step

Carefully pry the grommet (ring around the trackball) off and set it aside. If you look at it. There is supposed to be only 3 pins. NOT 4 so if you have 3 your fine.

Carefully tip the phone over and tap it if you have to, to get the track ball to fall into your hand.
Then I suggest taking a cotton swab, and some alcohol, dip the swab.

Then run it all over the ball as you move the ball in all directions and free up what ever is in there, ie; dirt, dust, stuff from your hands...

Once the track ball can move in the down position or in a complete circle without any problems. Let it dry for like 5min.

Drop it back in carefully. Direction of the trackball doesn't matter. Then carefully put the grommet back in the exact way it came out.

Then it should work just fine.

I've used alcohol to clean mine many many times and never had a problem. Alcohol is different that water, it evaporates and doesn't leave a film or damage.

I hope that helps.

Aug 11, 2011 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

When i push scroll button down nothing works only side to side up and down works


This is very common for the blackberry's. Sometimes the trackball gets full of lent and dirt which won't allow the wheels to move. The chrome ring around the ball just pops off and the track ball should come out. Try cleaning it with a small brush. If this doesn't fix the problem, then a new track ball can be purchased on ebay for less than $5

Dec 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My track ball scrolls on my blackberry curve but niether the keypad or the track ball works. how can this be soved without buying a new phone?


try cleaning the track ball with a qtip dipped in alcohol or nail polish remover.. It could be that the track ball isn't "reading" correctly due to oil, etc.

Nov 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

MY BLACKBERRY'S SCROLL WON'T WORK IF I TRY TO CLICK ON AN ICON....


Steps to be followed
1.Click Menu key
2.Goto Options icon
3.underthat select SMS/KEYBOARD option
4. Increase the Track ball sensitivity to 100 horizontally and vertically Both.
After this track ball works....

if its not working walk in to Service center

Nov 09, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Nothing work. ball moves and does not click. i


USE ENTER BUTTON ON KEYPAD WHEN YOU ARE TRYING TO CLICK OR OPEN THE ICON....

Aug 11, 2009 | RIM BlackBerry Curve 8310 Smartphone

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

1 Answer

Blackberry


Check to see if the icon is hidden:
  1. Press the BlackBerry menu key (the one with the dots; to the left of the track ball).
  2. Select the option that says Show All.
If the Media icon is hidden it will show, but it will be grayed out. To make the icon show do the following:
  1. Highlight the Media icon
  2. Press the BlackBerry menu key
  3. Select the Hide icon (which should have a check mark next to it). This will take the check mark away
Now the icon should no longer be grayed out.

Oct 01, 2008 | RIM BlackBerry Curve 8310 Smartphone

5 Answers

Roller ball


Same problem, wouldn't scroll down. Lifted the ring pulled out the rollerball and cleaned it with alchohol. Used a cotton swab, soaked it pretty good and rolled it around a bit. Set it back in and it worked like new. Watch how you take it out so you can put it back in the same way.

Sep 15, 2008 | RIM BlackBerry Curve 8310 Smartphone

4 Answers

Blackberry 8310 keypad locked


Use a blowdryer of the keypad for about a minute, some buttons will start to work. Continue until all of the buttons are functional. Works like a charm.

Jul 05, 2008 | RIM BlackBerry Curve 8310 Smartphone

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