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Staples SPL-QW120D Shredder - Constantly says "OVERLOAD"

We have a Staples SPL-QW120D. It constantly says "OVERLOAD". It helps if we turn off the shredder and back on, but it will go back into "OVERLOAD" within 30 seconds. The bin is empty and from what we can tell, there is nothing stuck in the blades. Is there a way to reset the machine or is something causing this problem?

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Staples SPL-1506X Shredder Issue

I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

Posted on Aug 09, 2008

FixinFax
  • 3085 Answers

SOURCE: I need help in trouble shooting my staples

Therer should be a tab hanging down that senses when the paper height trips it.

Blow into the sensor with canned air.

Posted on Oct 13, 2009

electrotech1
  • 1126 Answers

SOURCE: I have the Model SPL-QW120D

There is a door switch that might be defective and that is why it will not run, replace door switch.

Posted on Jan 02, 2011

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