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Whirlpool aquasteam 6th sense washing machine 9770b not dispensing fabric softener

My washing machine is not dispensing the fabric softener , i have had this problem before but once the dispenser drawer is pulled out & i've given it a good clean inside where the drawer goes , it seems to work fine but i have given it a good clean & it's still the same

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 24 Answers

SOURCE: Dispenser still full of water and fabric softener

My dispenser was always full at the end of the programme. I took the drawer out and pushed a drinking straw down the hole that takes the conditioner into the machine... this was bunged up with gunge... has been fine since.

To get rid of the residue and get your machine sparkling... 1/2 cup of Washing soda crystals on a 60 degree wash. Run machine with no washing and let it run the full cycle..
Add 1 desert spoonful of washing soda to every wash.. sprinkled in the gap in the door seal to keep the machine in tip top condition and smelling great.

You will find your conditioner smells amazing when you get rid of the gunk...

Posted on Aug 03, 2008

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jsrock516
  • 5911 Answers

SOURCE: fabric softener dispenser

If you cannot get the dispenser cap opened, submerge and soak it in some hot water. Liquid fabric softener is a type of wax that, over a period of time, will harden and clog the dispenser (as you well know by now). In many cases you do not have to take it apart if you just use the hot water method. You may have to rinse and repeat several times. Try this and let me know if you have any luck. If you require further assistance, please post back with your complete model number, so I can see what type of dispenser cap we are talking about. I hope this helps you.

Posted on Aug 14, 2008

  • 1 Answer

SOURCE: fabric softener dispensing before wash begins

I was having the same problem. Repair man replaced VALVE AW
He told me it is from the sedement in your water. If you have a water softner, it may not be the problem, unless it is not working properly. Sounds strange, but problem is fixed.

Posted on Feb 07, 2009

MNTECH
  • 1543 Answers

SOURCE: Fabric softener not draining

Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

Posted on May 23, 2009

57 varieties
  • 1653 Answers

SOURCE: Fabric softener doesn't leave the dispenser

Take out the drawer and clean the compartment and pipe at the end of the drawer with hot soapy water - washing up liquid works well. Clean all around it. To show this is working OK, put it in the sink and fill up the compartment with water until it is overflowing then stop. The water should drain out of the compartment on its own.

Next, where the drawer fits in the machine clean the water exit above the drawer with a washing up brush. This can appear brown or white depending on your water type. If this is OK try running the machine. If there is still a problem, remove the drawer again and turn off the power at the mains. Use something like a paper clip to poke all the holes in the water dispenser area above the drawer. There are lots of them so some patience might be required. If you live in a hard water area it could be blocked with limescale in which case an application of a descaling mousse or spraty will assist. Once complete, make sure you rinse the drawer area, drawer and put the drawer back in and run the machine on a short cold fill wash cycle. Put some fab con in the drawer to test that the machine drains it correctly. If all is well then there will be no fab con left. If it is still there then you will need to get into the water dispensing area to see what is wrong. Occasionally the mechanism can get jammed, lose a spring or just get broken, in which case it will need replacing.

Posted on Oct 23, 2009

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