Question about HP Pavilion dv6000z Notebook
Hey everyone its my first time posting here.. and I do not speak English very well but I know you guys can help me. I bought a dv6000 hp laptop with windows Xp in the USA. One day of those I was listening to music trough my earphone and after I unplugged it I could not hear any sound from my internal speaker. Only from the headset. Ive searched everywhere on internet and I could not find any solution to my problem and I would be glad if anyone could help me.
I recomend you check the soundsettings for output devices in the controlpannel first, and try reinstalling the audio driver and updating the BIOS. If you want to be 100% sure its not a software problem you can also a full system recovery. You can start it by pressing F11 at the HP logo during boot.
But since this happend after you used the audio pass through board, that is the most likely cause. If you are comforteble opening the notebook, you can check this by disconnecting it. If the sound comes back on the internal speakers after disconecting it, it will need to be replaced.
Else, if the powerbutton does not light up(it should when you turn on the unit) it is a defectice PBB cable. But even if it lights up it doesnt rule out that the cable is defective. If the quickplay touchbuttons are sett to give a beep when pushed, you should check if they still do. if not it strengthens the probability of the defective cable.
This can also be a defective mainboard. But this is a very rare mainboard problem on these models.
If the unit is out of warranty and you want to replace the parts yourself, I can provide you partnumbers. But i will need the modelnummber form under the unit. It should be written on a small whtie lable and look something like this AA111BB#CCC.
Posted on Mar 13, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 16, 2012 | 2005 Chevrolet Equinox LS
May 06, 2011 | HP Compaq Evo d530 PC Desktop
Nov 01, 2009 | HP Pavilion dv6810US Notebook
Jan 13, 2009 | HP Pavilion dv9000z Notebook
Feb 15, 2008 | Audio Players & Recorders
Dec 02, 2007 | HP Compaq Presario V2000 Notebook
Apr 04, 2014 | HP Pavilion dv6000z Notebook
1,164 people viewed this question
Usually answered in minutes!