Question about Office Equipment & Supplies
Paper input catch does not catch properly
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Posted on Jan 02, 2017
you need to clean the printhead
Calibrate the printer (Scan + Cancel)At the same time for 5 seconds
Do a demo page ( Scan + Copy )
And go to the website :
And download the latest version of the firmware
your all set after
Visit also the website
for the troubeshooting guide
Posted on Mar 25, 2009
NOTE: The printer will reset and eject the paper. If the paper does not eject, try to remove it manually.
Posted on Apr 01, 2009
Couple of things.
1. Look inside the printer by the print head. On one side you should see a felt pad of some sort. Make sure this has not come loose. If it has, it can block the path of the print head and will read paper jam. I have seen this mostly with the ESP 5, but I suppose the same could happen with the 3.
2. This way is kind of long but will clear a lot of problems. Open the top of the printer and remove both cartridges and the print head. Unplug the power supply and close the printer. Wait about 30 seconds. Now plug the power back in and wait until the printer stops moving inside. Open the printer and instal just the print head. Unplug and wait 30 seconds. Repeat this procedure with installing the black, then the color. Make sure you unplug for 30 seconds and wait for the internal parts to stop moving between each step. his should fix everything. It has worked for me several times. These really are a decent printer, just a little glitchy sometimes.
3. Make sure a paper has not gotten wadded up and is hidden inside to the left or right of the print head. I have seen this twice in the ESP 3.
Hope this helps.
Posted on Apr 18, 2009
Get a damp soft cloth and clean the scanner glass. If that doesn't resolve the issue there is a chance the scanning unit itself is damaged.
Let me know.
Posted on Jun 21, 2009
i had the printer jam issue when there wasnt a real printer jam.
if you push the print cartidges off to the right, then reach in and push down on the cleaning head that is located on the left on the inside, it pops back down into place and voila, printer jam error message fixed.
Posted on Jul 04, 2009
Tips for a great answer:
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