Question about Emerson Smartset Clock Radio

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Snooze doesn't work anymore

I got the Emerson SmartSet CKS1855 for Christmas and it was working fine until just recently. Now the snooze doesn't work. When you press the snooze bar, nothing happens. And if you accidentally hit the sleep button, you can't turn the radio off unless you unlug the clock.

I had an earlier version of this clock and I loved it - worked great till they changed the daylight savings time dates and it became a nuisance to manually change the time zones back and forth.

Is there any fix for this?


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1.You will need to reset the microprocessor of the Clock/Radio. To do this you must unplug the Clock/Radio and take out the internal battery. You must let the Clock/Radio set unplugged and with out the battery for at lease 1 hour. Then replace the battery and plug in the Clock/Radio and see if the functions return to normal.If not try replacing the internal battery (CR2430) and leaving the Clock/Radio unplugged for a few hours. Then put in the new battery and Plug in the Clock/Radio and see if the functions return to normal. If not you may have other problems with the microprocessor. You can call Emerson customer support at this telephone number 1-800-898-9020 between the hours of 7am-5pm CT. Give them the make and model number of your Clock/Radio and ask them for assistance. 2. Copy this web link and paste it into the address bar of your browser. This will take you to the Emerson customer support web page. This page has the procedure for setting the day light saving feature in your Clock/Radio. I hope this information helps you with your problems.

Posted on Jun 12, 2009


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