Question about Dell Vostro 2510 Notebook

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Microphone not working - Dell Vostro 2510 Notebook

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Hello Weber913,
Below are steps to troubleshoot and resolve your microphone issues. If you have any further questions you can email at my email address listed below.

Test the Microphone

  1. Click Start, point to Programs, point to Accessories, and then click Sound Recorder.
    In Windows XP, you will need to select Multimedia (or Entertainment).
  2. Click the Record button, and speak into the microphone.
    The green waveform should react to your voice.
  3. To end the recording, click Stop.
  4. To hear your recording, click the Play button.

Check physical connections

  1. Verify that the microphone is connected to the red microphone jack for the sound card on the back of the computer and not the microphone jack for the modem. The microphone will not record if it is connected to the Mic jack on the modem.
  2. Test the microphone on another computer using Sound Recorder as in Step 1.

Check the volume control and mute properties.

Double-click the Speaker icon in the System Tray.

  1. Make sure the Volume Controls (or Master Out controls) are at least midway on all levels.
  2. Make sure there are no checks in the Mute boxes.
  3. Test the microphone using Sound Recorder as in Step 1.

Set Recording to Mic/Microphone

  1. Double-click the Speaker icon in the System Tray
  2. Click Options in the menu at the top of the window.
  3. Click Properties.
  4. Choose Recording in the Adjust Volume For section. Do not choose Playback in the Adjust Volume for section. Choosing Playback in conjunction with unmuting the mic may cause loud feedback during recordings.
  5. Ensure that Mic/Microphone has a checkmark next to it.
  6. Click OK.
  7. Test the microphone using Sound Recorder as in Step 1.

Reinstall Sound, Video and Game Controller Drivers

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System and then click the Device Manager tab.
  3. Click the plus (+) sign next to Sound, Video and Game Controllers.
  4. Click each entry one at a time and then click Remove, repeating the steps until the Sound, Video and Game Controllers category is removed.
  5. Close all open windows.
  6. Reboot the computer.
    The sound card will be detected and you will be prompted to reinstall its drivers.
  7. Test the microphone using Sound Recorder as in Step 1.
Thank You,
Dell-Jesse L
Dell Social Media and Communitie
email jesse_leonard@dell.com
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Posted on Apr 24, 2013

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Posted on Jan 02, 2017

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