Question about IO Magic Corporation GigaBank (I250HD35) 250 GB USB 2.0 Hard Drive

1 Answer

I can't remove the HD from the case

I have an IO magic 250 GB external hard drive. It is having issues and I need to be able to remove it from the case. I can't seem ti get the case open. DO you have any ideas?
Thanks
Keith

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  • 3 more comments 
  • Anonymous Mar 16, 2009

    Drive stopped working properly. Does not maintain power when connected to my computer. I need to remove the disk so that I can put it in a new enclosure.

  • PPokerPro Mar 16, 2009

    (I made the above post and just registered and wanted to add my user name.)

  • Jaque Bauer
    Jaque Bauer Mar 29, 2009

    I have the same problem...intermittant power connection...bad power connector at drive case. I need to open case to fix connector. I can get it to work if I hold pressure on plug constantly, but when i let it go the drive stops working.

    IO magic is no help when I wrote to them

  • Jaque Bauer
    Jaque Bauer Mar 29, 2009

    I have the same problem...intermittant power connection...bad power connector at drive case. I need to open case to fix connector. I can get it to work if I hold pressure on plug constantly, but when i let it go the drive stops working.

    IO magic is no help when I wrote to them

  • landsend
    landsend May 11, 2010

    why do you need to remove it?

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It took me a bit to figure it out, so here it is.

1. Pry off the aluminum plate from the back side. Its held on with a rubber cement like glue. Use a thin blade to get under the plate and work it around the perimeter and it will lift off easily.

2. Remove the two screws that are now exposed. The back cover or "end plug" can be pulled off now.

3. Grab the front "plug"and pull and the drive tray will slide out. The Drive is attached with 4 screws to the tray. With the drive screws removed, the drive can be rocked out gently ..lifting the front of the drive up and out of the tray. Now you can get access to the power and data cables so that they can be unplugged. The drive is now free.

I have 2 of these drives and both have poor power connections at the drive enclosure back connector. One finally failed completly, so I removed the drive form the I/O Magic enclosure and directly connected it to an IDE port in my desktop. The hard drive worked perfectly,so I was able to get my data recovered. I plan to cut off the power cord connector and directly wire it to the enclosure, to eliminate the bad connector design.

I bet most all the trouble that people are having with this series external drive is caused by the bad power connection.

Hope this has helped.

Posted on Apr 07, 2009

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