Question about Washing Machines
I was having an error that said ''F02'' and I clean the drain hose and it worked fine. I travel, and I just got back tonight to a locked door that has apparently been that way all day...
The error code F-02 on the Kenmore HE3 means that the drain pump could not pump out all the water within 8 minutes. Not sure what this has to do with the door being locked,, but its also possible that if the machine thinks there is still water in the drum, or if in fact there is still water in the drum that it would keep the door locked as some sort of safety precaution
Posted on Mar 13, 2009
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Posted on Jan 02, 2017
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Nov 24, 2012 | Kenmore Elite HE5t Washer
Hello & Welcome to FixYa
F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.
May 22, 2011 | Kenmore Elite 45986 Front Load Washer
he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.
The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.
Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.
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