Hi another user had this problem and posted the solution found below.
If you order it from Palm, you get the software on a MiniSD card with
an SD Adapter. My adapter arrived with the read only switch on lock so
my Treo was unable to write my preferences to the card. It also kept
quitting. If you have this problem, try this tiny little switch!
I
recommend installing the software on your computer and connecting the
SD card via the provided USB connector. That way you can delete things
off the card that you don't need (make a backup in case you change your
mind!). I, for instance, really don't need the map of Guam or many of
the voices (like French). That way you have plenty of room to save
favorites, etc.
This was my only snag in installing this
accessory - and I bought this kit from Palm hoping to not have an
installation nightmare.
Benjamin
Sounds like the software is not compatable with the palm treo
Have you tried firmware update for your gps .
If you have not tried it try to update the latest firmware .
By updating firmware your problem can be fixed .
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I updated the firmware, but still have the same problem. Any other suggestions?
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