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Posted on Mar 13, 2009
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I purchased a tomtom carkit for my Palm Treo 680. We have installed the software, but keep getting the message "no gps device". When trying to exit, you get an error message "unable to save your preferences. An error occurred accessing a file". Any help for this?

  • rmhoelting11 Mar 13, 2009

    I updated the firmware, but still have the same problem. Any other suggestions?

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3 Answers

Benjamin Patri

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  • Posted on Mar 13, 2009
Benjamin Patri
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Hi another user had this problem and posted the solution found below.

If you order it from Palm, you get the software on a MiniSD card with an SD Adapter. My adapter arrived with the read only switch on lock so my Treo was unable to write my preferences to the card. It also kept quitting. If you have this problem, try this tiny little switch!

I recommend installing the software on your computer and connecting the SD card via the provided USB connector. That way you can delete things off the card that you don't need (make a backup in case you change your mind!). I, for instance, really don't need the map of Guam or many of the voices (like French). That way you have plenty of room to save favorites, etc.

This was my only snag in installing this accessory - and I bought this kit from Palm hoping to not have an installation nightmare.

Benjamin

  • Benjamin Patri
    Benjamin Patri Mar 13, 2009

    oh yeah, and make sure you unlock the sd card, there is a small switch on the side of it.

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Sounds like the software is not compatable with the palm treo

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  • Posted on Mar 13, 2009
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Have you tried firmware update for your gps .
If you have not tried it try to update the latest firmware .
By updating firmware your problem can be fixed .


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2. There is a way to reset the voltage regulator in the Treo ; believe is by holding the RESET for > 3 seconds. Believe need to take out the battery in out during this process. Can't recalled the correct steps. This could could reset the Treo's power regulator.

3. TRY reinstall your palm software with minimun software or 3rd parties one, this software could be running in the back ground which drain the battery.

Try above steps might help.

Mine also got the same problem last two weeks, my treo could felt there is kind warm sensation if it took out from my waist pouch after leaving it for sometime on the table. BTW, the battery could felt quite warm also.

If yours also behave the same which I believed the Treo got some kind of contact problem which draw more power then usually does.

Now, mine got no more warm sensetion after carry out above steps. It gets better as Compared to last two weeks ago BUT not that good as compared previously when it can last 3~4 days after a full charge.

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