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I purchased a tomtom carkit for my Palm Treo 680. We have installed the software, but keep getting the message "no gps device". When trying to exit, you get an error message "unable to save your preferences. An error occurred accessing a file". Any help for this?

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  • rmhoelting11 Mar 13, 2009

    I updated the firmware, but still have the same problem. Any other suggestions?

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Hi another user had this problem and posted the solution found below.

If you order it from Palm, you get the software on a MiniSD card with an SD Adapter. My adapter arrived with the read only switch on lock so my Treo was unable to write my preferences to the card. It also kept quitting. If you have this problem, try this tiny little switch!

I recommend installing the software on your computer and connecting the SD card via the provided USB connector. That way you can delete things off the card that you don't need (make a backup in case you change your mind!). I, for instance, really don't need the map of Guam or many of the voices (like French). That way you have plenty of room to save favorites, etc.

This was my only snag in installing this accessory - and I bought this kit from Palm hoping to not have an installation nightmare.

Benjamin

Posted on Mar 13, 2009

  • Benjamin Patri
    Benjamin Patri Mar 13, 2009

    oh yeah, and make sure you unlock the sd card, there is a small switch on the side of it.

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Sounds like the software is not compatable with the palm treo

Posted on Mar 13, 2009

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Have you tried firmware update for your gps .
If you have not tried it try to update the latest firmware .
By updating firmware your problem can be fixed .


Posted on Mar 13, 2009

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