Question about Maytag 24 in. PDC3600A Built-in Dishwasher

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Sears dishwasher soap dispenser door wont open-loose spring

Sears Model 665 15719000 dishwasher:
this dishwasher maybe 4 years old. The sping that holds the soap door open is loose and doenst want to open. can this be easily repaired??

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With new parts ...yes.

Posted on Mar 13, 2009

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Hi there,

Well you can please follow the below steps -
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2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.

3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
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Good Luck!!

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Kenmore Dishwasher (Sears Canada) 665-16532200


4 years old is not new! you took a risk by not taking out extended warranty and it didnt come off. sorry to be unsympathetic but a fault after 4 years is not unreasonable

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I have an older (1990) Maytag dishwasher that had the same problem. In my case liquid dish soap had penetrated the seal and dried out causing the rotating cover shaft to freeze up.

Remove the door panel and then disconnect and remove the soap dispenser from the door. Make a diagram of the soap dispenser as you carefully disassemble it; there is a coil spring around the soap door axis. If you find a buildup on the door shaft or in the hole it rotates in or in the groove the door rides in, try removing the residue with a plastic scuffy pad after letting it soak in a lime scale remover (Lime Away) or some other cleaner. I think Jet Dry makes a dishwasher cleaner. Before you reassemble the dispenser, wipe a thin film of plumbers grease (available at Home Depot or Lowes) on the shaft.

If the door is free turning and doesn't appear to be bound up, then the problem may be with a heating element that expands when energized, allowing the door to open to the second soap compartment. An ohmmeter will be needed to test the thermal lock.

These jobs are fairly simple and should need only a Phillips screwdriver and a volt ohmmeter.

Happy Motoring!

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