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Unable to load program

Inserted cd to load turbotax delux addition, program did not load. Went to the start, then run and still was not able to load. Looked for the setup.exe file and could not find. This is the second turbotax purchased, with same results on both.

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  • Thomas F. Schneider May 11, 2010

    Does the turbo tax literature, or disk, specify that it is made to run under your version of windows?

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Did you get the right operating system for turbo tax...that might be for MAC...and you are using PC. check the system requirements...

second open the auto run file in cd using note pad..and you will see which directory the setup or install exe is.

or if you are upgrading to delux edition there might be upgrade command in your current version of turbo tax...good luck

Posted on Mar 13, 2009

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