Question about Microsoft Windows Live Messanger

1 Answer

Window Live Messenger Webcam Use

I have done loaded the new Windows Live Messenger and can no longer use my webcam. It says, "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again." I keep getting this message. The older version worked just fine. What gives?

Posted by on

  • mixtli149504 Mar 17, 2009

    Thanks! Will try this!

  • yesy24 Mar 25, 2009

    I have done loaded the new Windows Live Messenger and can no longer use my webcam. It says, "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again." I keep getting this message. The older version worked just fine. I have even tried uploading the drivers for my camera again but it does not work

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,170 Answers

The new version dsn't recogonize your new camera. try updating its driver with a new one.

Posted on Mar 13, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to use web cam in my yahoo ?


Hello,

You can use one of the following methods to start sharing your own webcam from the Messenger menu:

For Messenger 10 and above:

1. Click the Messenger menu and select My Webcam.
2. Click the Actions menu, select More Actions, and then Invite to View My Webcam.

For older versions of Yahoo! Messenger:

  1. Click the Messenger menu and select My Webcam.
  2. Click the Actions menu and select Invite to View My Webcam.

You can also use one of the following methods to start sharing your own webcam from the chat window:

For Messenger 10 and above:

1. Double-click a contact from your Messenger List and a Conversation window will open.
2. In the Conversation window, click the Actions menu, select More Actions, and then View Webcam.

For older versions of Yahoo! Messenger:

  1. Double-click a contact from your Messenger List and a Conversation window will open.
  2. In the Conversation window, click the Actions menu and select View Webcam.

If you still have any issues regarding this, please revert back. If it helped you resolve your query, then please rate my solution.

Sep 02, 2011 | Yahoo Messenger

1 Answer

How to talk to my friends using the webcam?


Make sure you're using the latest version of Yahoo! Messenger. Secondly, you'll see a clickable option named "Start My Webcam." After that, it will begin loading your webcam. Next, you'll see a little camera icon that appears in the chat window when you're talking with your friend(s). Click on the contact from your contact list, then click "Invite to View My Webcam." This will open a new IM window with your webcam live. Be sure to click "View Webcam" link while talking to others in the IM so you can see their webcams!

*Tip: You can use the "Super Webcam" mode to receive high quality video and imagery feed in your webcam chat!


Hope this helps!
-Anonymity

Feb 25, 2011 | Yahoo Messenger

1 Answer

How to chat using webcam


Hi, 1)log in using your account name and password. You'll need to create an account if you haven't done so already2)Click the 'Messenger' followed by the 'Start My Webcam' option. This will load your webcam, and is among the ways you can get your webcam to begin broadcasting.
3)
Click on the camera icon that appears in a chat window while you are talking to a friend.
4)
Click on a contact from your Contact List, then click 'Invite to View My Webcam.' This opens a new IM window with your webcam active
5)
Click the 'View Webcam' link while talking to others in IM. This will allow you to see their webcams.
6)
Use the 'Super Webcam' mode when you want to send and receive high-quality images and feeds. Broadband makes it possible to see one another in very high resolution, although even with high-end broadband your computer may slow down a bit because of the amount of memory and processing power this requires. 7)Click 'Webcam' followed by the 'Who's Watching Me' button to see which of your friends is receiving your webcam's feed.

Nov 27, 2010 | Yahoo Messenger

1 Answer

I have vidio calls for over a year at yahoo messenger.it was doing ok for past but not working for one month now. only the voice is working but not the vidio calls


Check your webcam driver
Open your Device Manager and expand the Imaging folder
Driver problems are usually highlighted by a warning triangle
Right click on the webcam text and make sure the webcam is enabled
You can update the driver from here as well - better to use the Internet option for the latest drivers.

In addition to the webcam set up you will need to check the support software  -
1) Internet Explorer - IE is coded with Yahoo Messenger and responsible for most functions - Signing in, games, etc. You do not need to make it your default browser but keep it up to date and clean.
2) Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

YAHOO MESSENGER WEBCAM SET UP
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on
 
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.
 
INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK
 
TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.
 
SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

Sep 05, 2010 | Yahoo Messenger

2 Answers

Messenger hangs when i use webcam


download the new windows live messenger and upgrade your internet connection, this will speed up your webcam

Apr 24, 2010 | Yahoo Messenger

2 Answers

Can's see my friend on web cam


Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Jan 13, 2010 | Yahoo Messenger

1 Answer

Webcam problem on windows live messenger 2009


there could be the problem with registry keys conflicting with each other,
Tools > Audio and video setup...

Follow the instructions on the setup screen and once its finished, you will find that the webcam should be able to show up.
If it doesn't show the webcam on the other person, tell him to switch his status to busy for 5 seconds and then back, hopefully that should come up on the other persons screen.

If this hasn't work in most cases it should work - You will have to downgrade to Windows Live Messenger 8.5 and hopefully it should work.

If this hasn't work, go to the HP website and search up webcam drivers for your device and then install it on your computer - Hopefully your webcam would work.
if it does not work then you have to download reginout registry cleaner to fix this problem

Nov 04, 2009 | Microsoft Windows Live Messanger

2 Answers

Windows Live Messenger Has Stopped Working


Reinstall windows windows or use windows vista upgrade

Aug 22, 2009 | Microsoft Windows Live Messanger

2 Answers

New msn messenger video chat isn't working


Sorry, I cannot help with the flickering, but you shoud be able to work the webcam. Please rate me afterwards! Step 1: The "Tools" menu of Windows Live Messenger

1. Recover Windows Live Messenger in our software if you do not have it yet.
2. Start the installation of the software.
3. Once this is done, go to the Tools menu software.

In this menu, two links are important in order to properly configure your camera:"Setting audio and video" and "Parameters of the webcam."This is the first that we will discuss first and foremost, the second used primarily to adjust the parameters of the image in the secondary stage but we are dealing with. Launch therefore setup wizard and click on "Next".

Step 2: The setting of loudspeakers

1. Select your hardware in the menu.
2. Check the box if you use a helmet.
3. Test finally your sound output in order to adjust the volume.

It is possible that you find in the menu several choices. That means you have several elements in your computer capable of transmitting sound, a dedicated card and your motherboard, for example. In this case, make sure to select well the correct input, what you quickly verify the test by loudspeakers.

Step 3: At the turn of the microphone

1. Select your sound source.
2. Start talking to your microphone.
3. Observe the cursor, if it moves, your microphone is working.

Two remarks on the stage configuration. On the one hand, if your camera has no microphone, you must go through a device that you must annex plug into the pink on your sound card. On the other hand, if your mouse does not work, you may have selected the wrong input device sound. Take particular care in this setting and not leave this page only when the cursor s'agitera,
indicating that your voice is recognized by the software.

Step 4: Turning finally to the image

1. Specify this time the source of the video.
2. Observe the window of return: if your setup is satisfactory, your image should appear.
3. Adjust the frame rendering through the "Option" button.

Jun 14, 2009 | Microsoft Windows Live Messanger

1 Answer

Black webcam window


You should make your webcam driver active under the ‘Microsoft WDM Image Capture (Win 32)’ driver using the 'Options > Video Source' hot button above the preview window.

Oct 19, 2008 | Yahoo Messenger

Not finding what you are looking for?
Microsoft Windows Live Messanger Logo

Related Topics:

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Instant Messaging Experts

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1128 Answers

Tony

Level 3 Expert

2598 Answers

Robert McClure

Level 2 Expert

160 Answers

Are you a Microsoft Instant Messaging Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...