Question about Seagate FreeAgent Pro 1TB External USB 2.0/eSATA Hard Drive
Hi. I have a seagate 1 TB external hard drive which is not been recognized by my PC. When I plug it in the green light at the front just flashes and the motor inside doen't even seem to be running. I have checked in disk management but it doesn't appear in there either. I have also tried to use my hard drive on other computers but it still does not work. Any help would be great cheers, Satya
This is a hardware problem but since you can't access to the removable you have to order a new one making sure the warranty of your product is still valid
Posted on Aug 05, 2017
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Posted on Jan 02, 2017
Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive.
Posted on Dec 30, 2008
Yes you can just take the hard drive out of the case, can use it with any other case, you can also just put it inside your computer and connect it to the sata cable :)
Heres a case you could use for your drive... Click Here
Posted on Feb 20, 2009
As you know,the Seagate sometimes has the firmware problems,so it seems that this firmware designed only valid in XP or Vista system,you may find the firmware update from the seagate official website
Posted on Jul 09, 2009
Thanks for your responses...
I've pretty much decided that it must be a hardware problem within the harddrive itself...Can anyone lead me in the right direction to maybe take out the harddrive to put into another external shell in order to hopefully recover my data? Again I'm using a Seagate Freeagent Desktop 500GB external harddrive.
Posted on Jul 24, 2009
You may want to open the drive and check the internal connections first to make sure none came loose after you have powered it down.
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care. this is a real hard drive and knocks and bumps can quite literally kill them.
If a drive is CLICKING after an accident there is a very strong possibility that it is dead or dying. This is known as the "click of death".
Posted on Sep 07, 2009
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