Question about RIM BlackBerry Curve 8310 Smartphone

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I got a new blackberry from the guaranty and well they did a horrible job they send me a blackberry that does not work it freezes all the time it first started doing that then i took the battery out and then it worked but now when i take the battery out nothing happens it just turns on and its frozen i can scroll but i cant press any buttons what do i do? they told me I could buy a new phone, but since i had no insurance and the guaranty expired it was not their problem!

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Warranty replaced phone for customers with refurbished phones. So usually they have their own unique problems! In your case, you need to first reflash your phone with a newest software. Hopefully that will take care of it. If not then it needs to be opened and examined. Please let me know if you need more help on this

Posted on Mar 13, 2009


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Posted on Jan 02, 2017


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Hi my Blackberry curve keeps freezing, and i need to take the battery out at least 6 times a day, Can anyone help.

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Try this steps to perform soft reset

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Visit to get latest version.

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