Since moving from england couldn't get fax to work in New Zealand.
Found something on the net last year and re-set something (cant remember what) and fax began working.
Haven't used it for some time and now it wont work again.
Can you suggest what I might have reset? Thanks
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Think there's something wrong with your settings. Actually, if you want problems like this to get lost, just use an Internet fax. There's a plenty of services - Popfax.com for example. They make all the work for you and you just have to send and receive faxes, no headackes with settings)
I know this is going to sound odd, but did you install a new cartridge? My son worked on his for a while after putting in a new cartridge and couldn't get it to print. His friend, who is very good with computers and all helped, and to no avail they couldn't get it to work.
The printer at that time was very new, so we didn't think that could the problem...they were missing something. As it was, they were so intent on installing and setting it all up, they put the cartridges in without removing the tape that is placed over the end of the cartridge after being manufactured.
Once they realized and removed both tapes, everything worked out fine.
It could be something that simple...if you were in a hurry. And, yes, I know it sounds impossible, but I KNOW THAT THIS ACTUALLY HAPPENED so it could happen again. Good luck.
Please perform the steps given below and check if yuo are able to fax
1. Open a MS Word Document.
2. Click File -> Send to -> Recipient using a fax modem.
3. Follow the instructions given in the fax wizard. Ensure that you select the HP all-in-one as the fax program.
Now check whether you are able to send the fax.
Try setting up the Fax once again
=== Fax Setup wizard ===
- Double-click on the HP Solution Center to open it. - Go to Settings --> Fax Settings & Setup --> Fax Setup Wizard.
Complete the fax setup wizard and then, try to fax
Assuming that all your setting are correct and you have a dedicated line or distinctive ring, it sounds to me like your PC Fax board may be defective. This boards are found on the left hand side of the printer toward the rear and are fairly easy to remove and replace. Fax pc boards can also be really expensive, but here is a site that may have the product available at a reasonable price. Printerfixer.net
I had same issue. We found a blog that worked for our machine. Go to Fax settings and navigate to RX Settings (receive mode settings). Select ECM and select "Off" vs "On" and then go back to RX settings menu and select another option called "RX Start Speed" at the bottom of the selection screen (I had to scroll down past the visible portion of the display). Select 7200 bps vs. the default setting of 33,600 bps. Then I had my wife send a fax from work and instead of picking up hand set, I pushed the "Hook" button on the front panel and then hit the "Black" button. It then recognized the transnission. It took about a minute then the fax came through for me on a couple different attempts.