Question about Samsung RFG297AA (285 cu ft) Bottom Freezer Commercial French Door Refrigerator

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Ice dispenser flap on door of refrigerator does not close after ice has been dispensed.

The flap tries to close, but stops and drops open after the ice has been dispensed.

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Front ice/water dispenser stopped working.

I had the same problem. Turned out to be a microswitch under the lever used to activate it. The microswitch fell from the original position so it wasn't turning on anything. I tried gluing into position but the fumes from the crazy glue messed up the switch and I had to replace the whole rig.
The part is under the control display. You can pry it open from the left side.

Posted on Jun 04, 2010

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richroth
  • 9472 Answers

SOURCE: when dispensing ice rubber flapper on door must

You will need to replace the "fountain assembly" on the unit. Here is a link to the part.

Posted on Mar 28, 2011

rickead1
  • 1998 Answers

SOURCE: rubber flapper on door must

hello this is the schematic for your entire machine click here http://www.searspartsdirect.com/partsdirect/part-model/Samsung-Parts/Refrigerator-Parts/Model-RS2630SHXAA/1482/0165000?searchedModel=RS2630SH&blt=11 something is up though with either your model number or the diagram on that picture up above it shows you model as a side by side and if it were a side by side under one of the trays on the freezer door there is a screw to open the acess panel and inside this panel is the auger motor if you are getting ice to drop into the bucket yet when you push the arm the motor on the door doesnt crush the ice or put the cubes into the cup then you would look at replacing the auger motor located on the door if you have any further questions message me back .I will be in flight from hawaii from tueday at 10pm to thursday morning but i will answer any questions you have if I am unable to obtain your question before I leave Thanks Rick
p.s check that diagram compared to what you have that is what came up when i punched in your number although picture up above shows a side by side so check your model number also Thanks again Rick

Posted on Mar 29, 2011

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1 Answer

Ice door flap will not close


I had a similar problem once. i opened the door and used a hair dryer blowing into the dispensing area of the door. There was a ice build up that was not visible with a quick look. It takes a while so be patient when thawing and be sure not to use too high of setting so you dont deform any of the plastic parts.

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Many Kenmore side-by-side refrigerators have an ice and water dispenser installed on the outside of the freezer door. The ice dispenser has a flap that opens to allow ice to be released, and closes after dispensing to keep the cold air inside of the freezer. The dispenser flap is opened and closed by a solenoid, that when energized pulls the plunger attached to the flap, opening the door. If the flap stops opening and closing, it is likely due to a faulty solenoid.

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1 Answer

Ice will not dispence thru door.


Without knowing the brand and model # I can offer the most common solution.

On most "pass the ice through the door" models there is a flapper door where the ice dispenses. The spring which holds this door closed when you are not dispensing ice becomes weak allowing the flap to stay open jsut a bit. This open space will create an ice dam in teh dispenser thus not allowing the ice to dispense. The repair is generally made by replacing the flap assembly.

All the best.

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Not that this is much help, but I have the same problem with the same model.

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clean it again and make sure when you use it that all the ice falls out if not and its open a little it will cause it to freeze open

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THE PROBLEM MIGHT BE WITH YOU ICE DISPENSER MOTOR.TRY TAKING THE ICE DRAW OUT.CLOSE THE DOOR AND PUSH THE ICE FLAP IN THE FRONT OF THE DOOR.IF YOU DONOT HEAR A LOAD NOISE THATS A INDICATION THAT THE MOTOR IS NOT WORKINK.LET ME NO IF YOU REQUIRE FUTHER ASSISTANCE.GOODLUCK.MOHAMED

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Is the trap door flap closing properly where the ice comes through the door? If open, warm air would be coming in frosting and maybe iceing things up

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