Question about Philips Magnavox 51MP392H Rear Projection Television

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51MP392 "SAM"error message?

We turned on our Magnavox 51MP392H TV tonight and what appears to be an error message came on. We accidentally got the message to go away, but "SAM" stayed in the upper right of the screen. I couldn't make it go away from any of the menus. The owner's manual didn't mention this symptom. I power cycled the set and the set is now back to normal. Anyone have any idea what this means? The set is about 3 years old. The picture looks fine now, but I suspect this will come up again. I have extensive troubleshooting, repair and design experience of consumer and computer equipment. Thanks in advance. Pat

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Re: 51MP392 "SAM"error message?

You are in service mode turn the set off and back on again

Posted on Aug 06, 2007

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I have a philips magnavox and had two problems that I recently fixed using kits from I can't say enough about their kits and help. Without them I would have never been able to fix my TV set myself.

The first problem I had was the TV was looking 3D. After doing some homework I found out that this is a convergence problem. I bought a kit, followed the instructions, and to my amazement fixed it myself.

After building my confidence with the 1st repair I decided to get their CRT fluid kit. This kit fixes the dull video,red video, or bright/halo looking video. If you have a magmavox set that is more than 5 years old your tv has this problem already. It happens on every set. As before I bought the kit, followed the instructions, and now my video looks factory new. Once again I wanted to say thanks to the team at Tv Repair Kits for putting together kits that the average joe can use.


Jul 26, 2009 | Philips Magnavox 51MP392H Rear Projection...

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3-d effect it appears on the top and bottom of screen it slowly progressed inward

This convergence out ICs failure symptoms in TV and you need to replace two convergence out ICs in convergence out section / board in TV
if you are not familiar with TV repair then call qualified Tv tech to fix it.

Apr 15, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

Magnavox PJTV model 51mp392/17 -pressing channel buttons changes

You need a professional.
Your TV has "lost is mind"

Stop using the TV until it is repaired.
Continue to use it and your problems will multiply and grow more expensive.
Call the manufacturer to find you nearest authorized service center.

MR. TV Sales & Service Inc
Milwaukee Wisconsin 53405
(414) 762-8600
Established 1974

Mar 24, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

The screen is starting to have red and green blurring

sounds like the coolant if it appears as halos. If it appears like a 3D picture its the convergence ICs.

Jan 30, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

I have a Magnovox HD TV Progressive Scan (Floor Model) TV

You can find a replacement Philips/Magnavox fresnel screen, in stock, for this model (51MP392H/17) at this following link from a major parts distributor:

Philips / Magnavox 51MP392H Replacement Part Fresnel Screen

And here's a link for the Lenticular (middle) Screen, if needed:

Philips / Magnavox 51MP392H Replacement Part Lenticular Screen

Jan 16, 2009 | Philips Magnavox 9P6034C 60" Rear...

2 Answers

Magnavox 51MP392H -- Multipoint Converge blue faded around edges

hey guys here is a great thread on this subject, its were I posted most of my pictures and there is a link to the manual in there. hope this helps,


Sep 29, 2008 | Philips Magnavox 51MP392H Rear Projection...

2 Answers

I have a Magnavox 51" Projector TV. Model 51MP392H/17

Hello bullmuscle,

This is a power supply problem, I would suspect the HV power supply because the primary and secondary supplies anymore are tied to the HV power supply. This type of repair requires certain pieces of equipment, to test voltages, look at signals, and to if need be test for shorts in inductors (Switching PS transformer and Flyback transformer). I would not recommend that you try to fix this yourself, The cost for this type of problem is not that expensive and can be done in one evening, if the parts are available. You may be fortunate and it could be just a blown fuse, in the HV or LV power supply circuit

I hope this helps,

Thank you,


Jul 25, 2008 | Philips Magnavox 51MP392H Rear Projection...

2 Answers

Magnavox Projection

What is model number? A magnavox 51MP392 is a CRT rear projection type and doesn't use a bulb (unless he was refering to the CRT's as bulb). And they are prohibitively expensive.

Jan 02, 2008 | Philips Magnavox 51MP392H Rear Projection...

2 Answers

TV power problem

Does anything else work in the same outlet?
Also do you have it plugged into a power strip?
Unplug it wait about 20 - 30 seconds and plug it back in see if it resets its self

Jan 02, 2008 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

51MP392H rear projection - flashing on/off button

Power light but no audio/video is fairly common problem. Goto to see if they have a repair kit for your model.

Oct 11, 2007 | Philips Magnavox 51MP392H Rear Projection...

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