Sometimes people use different names for these two items, but "scanner" to me as a tech, is the assembly with the light under the glass. the error 71 points to your "laser" unit which is pretty deep inside your machine and most likely, only a tech would be able to replace it. once replaced, the code will automatically reset.
hth,
razors
Check to make sure the upper lid of the machine is properly closed, and make sure the printer cartridge returns to its place on the left side, there should be a little switch at the bottom of the cartridges (at least most models have this switch), press that switch.
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