Question about Brother MFC-8440 All-In-One Laser Printer

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Machine erro 71 new scanner moter still giving me erro 71???

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Sometimes people use different names for these two items, but "scanner" to me as a tech, is the assembly with the light under the glass. the error 71 points to your "laser" unit which is pretty deep inside your machine and most likely, only a tech would be able to replace it. once replaced, the code will automatically reset.


Posted on Mar 30, 2009

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Check to make sure the upper lid of the machine is properly closed, and make sure the printer cartridge returns to its place on the left side, there should be a little switch at the bottom of the cartridges (at least most models have this switch), press that switch.

Posted on Mar 12, 2009

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