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Won't allow me to use my gift card funds

I have redeemed a 25$ gift card ... it worked and everything but when I found the thing I wanted to in the itunes store it would not allow me to buy it. When clicking "buy" I would have to change my billing information! I have 25$ already ... why do I need to redeem another code or buy with a credit card??

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  • 2 more comments 
  • leighlyn Mar 23, 2009

    I have the same issue, any help please.

    Thanks in Advance

  • jomama18 Apr 02, 2009

    Won't allow me to use my gift card funds. says to change my billing information but only offers credit cards.. what should i do?

  • Anonymous May 16, 2009

    i have the same issue as well and would like help asap!

  • keithklee May 11, 2010

    when you all are in the itunes store do you see your account name? and next to it the amount that you redeemed


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In order to fix this problem, go to billing info, and when it lets you choose the credit card method, choose the option "none" then it will let you use your gift card. Otherwise it assumes you want to use a credit card. Hope this helps.

Posted on Jul 27, 2010

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3 Answers

How do I redeem iTunes gift cards on my iPhone?

Hi There,

Apple have a page setup for answering this very question:
Redeem and use iTunes Gift Cards and content codes

The basic process is to Open the iTunes Store, App Store or iBooks Store then scroll to the bottom of the 'Featured' section. There you will find a Redeem button. With this you can even use your camera to scan the barcode or enter the code manually. If successful you will see the updated balance at the bottom of your 'Featured' page under your Apple ID. If it was for content then it will start downloading.

Hope you find what you were looking for.

All the best

Feb 10, 2015 | Apple iTunes

1 Answer

How do I redeem my iTunes gift card on my iPhone?

You can redeem iTunes Store Gift Cards and content codes in the iTunes Store, App Store, iBooks Store, or Mac App Store.
  • If you have a Mac App Store content code, you must redeem it in the Mac App Store.
  • If you have a promotional code, you must redeem it before the date printed on the card.
  • If you have an Apple Store Gift Card, instead of following the steps below, you can redeem it online or in a store.
  • If you received an iTunes Store Gift card through email, you don't need to redeem a code. Just click on Redeem Now in the email.

Feb 10, 2015 | Apple iTunes

1 Answer

Redeem an amazon gift card

You may have to enter the number of the card or voucher into Amazon first. If you have an account you may do this from my account pages.
Otherwise when you are "checking out", select the method of payment to be Amazon gift voucher (or whatever it is) and enter the voucher number when prompted. If it more than covers the price of the item you want to buy it will keep the extra as credit again yor next anticipated purchase. You cannot take the remainder as cash. If the voucher is not enough, it will prompt you for a method of payment to make up the deficit. If you have entered the voucher details in the my account pages I believe the default method of paying is by the voucher, which will be automatically selected when you check out (but there is a unprompted opportunity to change it). Your voucher/gift card has an expiry date.

Feb 08, 2015 | Computers & Internet

2 Answers

Can not make purchases in itunes store

This can be from multiple causes. The first that comes to mind is the most common. If there is a problem with your credit card on file, or if there was a purchase you made that your credit card declined, iTunes will place a block on the account until the balance is paid. It will even block you from getting free content. Simply add a new card to your iTunes Store account or redeem a gift card & the balance will be taken care of. Which will allow you to use your account again.

Mar 16, 2014 | Apple iTunes

1 Answer

I can't redeem my gift card. Everytime I try it says that error (-1202) and to try again later. I don't understand how to fix it.

Call Apple. It's a problem on their end with the card and the numbers. Their the only people that can fix that problem

Sep 10, 2011 | Apple iTunes

1 Answer

I can't redeem my gift card. it comes up saying "an unknown error has occured (-1202)...

I would call Apple customer service. They are usually excellent!!
Apple Inc. 1 Infinite Loop
Cupertino, CA 95014

Jan 06, 2011 | Apple iTunes

1 Answer

My itune shows 11 dollars to redeam but now wants card info which I lost . I down loaded last week no problem now wants proof

You should not be prompted to re-enter in your iTunes Gift Card. Once you redeem it to your account, the full amount on the card is transferred over to your account and the card is then just a piece of plastic.
Can you include a screen shot of what you see exactly? This may help to locate a solution for you :-)

Oct 21, 2010 | Apple iTunes

4 Answers

Error (-1202). what is this how do I fix it

First way around the 1202 error is a pretty easy fix. Right click on "redeem" on the itunes home page. It will give you a choice to open or copy - choose "copy this link". Then paste it into a new internet explorer window. Accept the security prompt then it should load up the space to put your code in.

Second fix is also simple just CHECK YOUR COMPUTERS SYSTEM DATE AND TIME. If not correct then adjust and should be you sorted.

Oct 20, 2009 | Apple iTunes

1 Answer

I try to redeem my gift card and sign in and i get two errors?

what gift card and where need alot mor info than provided

Oct 19, 2009 | Apple iTunes

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