My devise plays normally for a while then... freeze + updating?
My devise will play like it should normally for a while until u push too many buttons in quick susesion and it freezes up and my computer wont recegnize it until the battery totally dies recharges the it does its STUPID "updating" screen for upwards of 15-20 minutes. what the heck is this thing doing and is there a solution PLEASE HELP!!!
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: my devise plays normally for a while then... freeze +...
You need to update the firmware to reoslve your issue, but here are some pre-steps: Make sure the hold/lock is not engaged Try another USB port Reset the player If that fails: Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Repair" tab If still nothing: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty. -Tha Mp3 Doctor
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Slide the Hold button on the top of the iPod so no red mark is visible. Press the main menu button until you see a long list of options (Artists Albums Songs Extras......) use the scroll wheel to find the sleep press and hold the center button in or Locate the Play/Pause button on the iPod. The Play/Pause button is at the bottom of the wheel around the select button. Press and hold the Play/Pause button until the unit powers off, about three to five seconds. Press any button on the iPod to turn the power on.
Hi, first you will need to troubleshoot to know exactly what makes it malfunction before you will need to reset the mp3 player.
Pause the Clip before powering off the device and attaching it to the USB adapter. If you turn off the Clip while it is playing a track, it will resume playback when connected to the adapter and prevent it from quickly charging.
Reset the Clip by holding the On/Off switch in the On position for approximately 20 seconds. Release the switch, then attach it to the USB adapter to charge it. This process can help when the Clip does not appear to be working at all.
Reload the Clip's firmware (available on the SanDisk Web site) if your MP3 files play correctly on your computer but do not play correctly on your Clip.
Enter the "Settings" menu on the Clip and select "Format" if you are not able to transfer any files onto the device. Be warned that this process will delete all of the current content on your Clip.
How to Reset a Sansa MP3 Player
With a Sansa MP3 player, you can easily listen to music wherever you are. Like most computer-based devices, Sansa players can sometimes "freeze," which will effectively stop the device from playing any files and from obeying buttons. Luckily, it's a quick and near effort-less challenge to unfreeze it and make it work again.
Reset via command
Push the "Power" switch downward into the "Hold" position.
Press and hold the "Menu" and "Record" buttons at the same time until the device resets.
Push the "Power" switch upward all the way to turn it back on. Reset via switch
Grab a steady hold around the device.
Push the "Power" upward and hold it there until it powers off.
Power the device back on by releasing the power switch and then pushing it upward again.
Force reset via power-cutting
Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)
Take out the batteries from the slot and wait until the screen goes black.
Insert the batteries the same way they were mounted and attached the lid again.
Push the power switch upward to turn on the device.
Tips & Warnings
* A good idea to stop Sansa devices from freezing is to always make sure that the player's firmware version is up-to-date. Download the firmware updater software from the Sansa website (see link in Resources).
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode. Update software from this link.. (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) and install the software before you recover RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings..... Reset All NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED TO PERFORM THIS OPERATION! If your device freezes up press the Menu button and hold for 15 seconds. This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation will be gone. This is what it states in the manual for the 260 sansa Page 29 Recovery Mode also resets system settings when unplugged...
One of the Knowledgebase Solutions for "freezing" gives this answer:
Solution ID: 64087 Solution ID # 64087 --> -->
Player is Freezing Keywords / Key Phrases: freeze, freezes, freezing, hang, hanging, freezes at creative logo, at docked screen, rebuilding library screen, playing audio files, switching to other functions or menus while shutting down, freezes at recovery mode, freezing at music playing now screen
Gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole. The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.
Refer to the article below to access the recovery mode and perform a Clean Up.
Clean Up scans a player\'s hard disk/memory card and removes any invalid links from the music library. It does not affect the working music files at all. It is recommended that you perform "Clean Up" first before formatting or reloading the player\'s firmware.
It is advisable for you to clean up your player regularly if you are frequently transferring files from you computer to your player or vice versa.
go to my computer> properties>hardware > device manager >universal bus driver>right click on it> update driver> then1 1.yes this time only> next2.choose advanced option>next3don't search i"ll update from........>next4.click on show campatible> next> next5. now it updated then restart you computer Then try to format your drvice sir your problem will now soved
to delete files there are 2 ways to do this.(1) first is with the on and facing you. on top the is the black menu switch. (2)hold down until it reads play music,and release (3) cycle either way until it reads delete.(4) cycle the switch until it reads del / push switch in (5) cycle to voice (6) push switch in to delete files. (cycle to exit and push switch again it should go to your music.
Second way is to plug it into a computer with plug and play.with the Trio MP3 on, the computer should open up a menu, chose open files (2) the screen should have music, voice and other files on the display. chose the voice file and click it open. use the mouse to delete files / or point and use the key board delete key to delete files. IF PLUG and Play does not open up goto MY Computer and openit up. drop down to the removeable disk and click open. you should be where you can delete the voice file. good luck and have fun.