Question about Philips GoGear Flash MP3 Player

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My devise plays normally for a while then... freeze + updating?

My devise will play like it should normally for a while until u push too many buttons in quick susesion and it freezes up and my computer wont recegnize it until the battery totally dies recharges the it does its STUPID "updating" screen for upwards of 15-20 minutes. what the heck is this thing doing and is there a solution PLEASE HELP!!!

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You need to update the firmware to reoslve your issue, but here are some pre-steps:
Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Posted on Mar 23, 2009

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I have a Sansa 4GB. It has been a great machine. Lately, however, when I try to turn the volume up or down, there are problems, it does not repsond or the sound fades in and out.


Hi, first you will need to troubleshoot to know exactly what makes it malfunction before you will need to reset the mp3 player.

Pause the Clip before powering off the device and attaching it to the USB adapter. If you turn off the Clip while it is playing a track, it will resume playback when connected to the adapter and prevent it from quickly charging.

Reset the Clip by holding the On/Off switch in the On position for approximately 20 seconds. Release the switch, then attach it to the USB adapter to charge it. This process can help when the Clip does not appear to be working at all.


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How to Reset a Sansa MP3 Player

With a Sansa MP3 player, you can easily listen to music wherever you are. Like most computer-based devices, Sansa players can sometimes "freeze," which will effectively stop the device from playing any files and from obeying buttons. Luckily, it's a quick and near effort-less challenge to unfreeze it and make it work again.


Instructions


Reset via command

Push the "Power" switch downward into the "Hold" position.

Press and hold the "Menu" and "Record" buttons at the same time until the device resets.

Push the "Power" switch upward all the way to turn it back on.
Reset via switch

Grab a steady hold around the device.

Push the "Power" upward and hold it there until it powers off.

Power the device back on by releasing the power switch and then pushing it upward again.

Force reset via power-cutting


Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)

Take out the batteries from the slot and wait until the screen goes black.

Insert the batteries the same way they were mounted and attached the lid again.

Push the power switch upward to turn on the device.


Tips & Warnings

*
A good idea to stop Sansa devices from freezing is to always make sure that the player's firmware version is up-to-date. Download the firmware updater software from the Sansa website (see link in Resources).


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and install the software before you recover
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Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
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This is what it states in the manual for the 260 sansa Page 29
Recovery Mode also resets system settings when unplugged...

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Support for Zen Vision M on this site:

One of the Knowledgebase Solutions for "freezing" gives this answer:

Solution ID: 64087
dot-clear.gifSolution ID # 64087 -->dot-clear.gifdot-clear.gif -->
















Player is Freezing
Keywords / Key Phrases: freeze, freezes, freezing, hang, hanging, freezes at creative logo, at docked screen, rebuilding library screen, playing audio files, switching to other functions or menus while shutting down, freezes at recovery mode, freezing at music playing now screen


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    The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.



  2. Refer to the article below to access the recovery mode and perform a Clean Up.

    SID 64088: Accessing the Recovery/Rescue Mode of your Player

    Note:



    1. Clean Up scans a player\'s hard disk/memory card and removes any invalid links from the music library. It does not affect the working music files at all. It is recommended that you perform "Clean Up" first before formatting or reloading the player\'s firmware.



    2. It is advisable for you to clean up your player regularly if you are frequently transferring files from you computer to your player or vice versa.

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