Question about Computers & Internet

1 Answer

Computer does not recognize the cd rom drives on this computer

This is a generic computer, without a name. In my computer, it does not list the DVD/cd burner or the cd-rom when the computer starts up. It does show the drives in the boot up section. I believe this problem may have started when I installed the SP2 xp. I do not have the boot disc the computer is 9 yrs. old. It is a 450mz, athlon II with 128 ram, 20 gig hd. No brand name, white box. Everything else works. I have a lot of music files (2000) and pictures on the computer.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 80 Answers

Hello my name is Tim, It sounds like you may need to reinstall the drivers and get your pc to locate the drives, you can usually get these drivers from the manfacturers website or from download.com for free, if you have the install disks for the dvd burner and cd rom you can use another pc to load them onto a usb drive and then transfer them to your pc that way. You can also go to controll panel, then device manager, and try to locate it there to see if it needs any drivers. I hope this heled you, please feel free to ask more questions and I will try to help.

Posted on Mar 13, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My cd /dvd rom (dvd/cd burner) is hide..my pc doesnt recognize it..help please..i dont know if i lost a driver


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Feb 26, 2013 | Acer Aspire X1200 PC Desktop

1 Answer

My dvd player is not recognized by my computer anymore.


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope it helps

Jun 04, 2012 | Pioneer Bd-rom Dvd±rw Laptop Drive...

1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

I have a CRV-8245B that is not being recognized by my computer. It does not show up in my computer or the device manager. The CD-ROM powers up with the computer but it will not read a disk and I cannot...


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps you

Nov 12, 2011 | LG CRN 8245B (CRN-8245B) Internal 24x...

1 Answer

How can I get my computer to recognize my CD-ROM drive?


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps you

Nov 12, 2011 | LG CRN 8245B (CRN-8245B) Internal 24x...

2 Answers

My computer no longer "sees"


hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

please rate me with 4 thumbs UP to keep my services active

Dec 01, 2010 | HP Pavilion a810n (PP164AA) PC Desktop

2 Answers

Drive not recognized driver missing or currupt


a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Oct 30, 2010 | Sony CRX880A CD-RW/DVD-ROM Combo Drive

1 Answer

T-20 does not recognize cdrom. When I check device for the drive, it has an !, I have uninstalled and reinstalled the driver, and it still won't recognize the D drive..HELP


Your problem seems the device it not detected properly or is not being assigned a drive letter. First try this, Right-click "My Computer" > "Manage" and then click on "Disk Management", you'll be able to see Cd/Dvd-Rom drive on the lists of available Disk Management snap-ins, right click on the Cd/Dvd-Rom and click "Change Drive Letter and Paths" or it could be "Assign Drive Letter and Paths", once you click it, another dialog box will open up, click "Change" and assign a drive letter from the lists (you'll see an option as a drop-down-list), click "Ok" and restart your computer. You will be able to see the Cd-Rom drive in the My Computer directory.

If this doesn't fix your problem, you need to check the connectors of the cd-rom, means you need to unmount it from the machine and clean the connectors on the cd-rom and on the computer.

It's also possible that the cd-rom itself is defective, in that case, your only solution is replacing with a new Drive.

Good Luck.

Thanks for using FixYa.

Aug 19, 2010 | IBM ThinkPad T20 2647 Notebook

1 Answer

Dvd/cd drive is not shown in my computer


1) Veify its listed in device manager? To check that Right click on My computer and got to manage.There you need to click on device manager.On right side, check whether you are able to see CD/DVD listed. see the pic

2017f49.jpg

If its not listed you need to reconnect the power supply.
If its listed and still not working, check the IDE or Sata cable to connected to it.Refix it.

If you are seeing an yellow mark near CD/DVD drive you can download microsoft fixit from http://www.ziddu.com/download/6528022/MicrosoftFixit50027.msi.html


2)Verify that the CD/DVD drive is detected by the BIOS when the computer starts

You can see how to access bios at http://www.fixya.com/support/r4268275-enter_bios_in_toshiba_laptop

3)Verify that the CD/DVD drive has a drive letter assigned in Disk Manager

423513e.png

a. Click Start, and then click Run. Or click Start Search.
b. Type “diskmgmt.msc” (without the quotes), and then press ENTER
c. Verify that the CD/DVD device is assigned a drive letter (for example, “D:”)
d. If the device does not have a drive letter, then right mouse click on the CD-ROM (highlighted in red above), and select Change Drive Letters and Paths
e. Click Add, click Assign the following drive letter, and then click a drive letter from the list

4)Uninstall & Reinstall the DVD/CD-ROM drive in Device Manager

a. Click Start, and then click Run. Or click Start Search.
b. Type “devmgmt.msc” (without the quotes), and then press ENTER
c. Double click to expand DVD/CD-ROM drives
d. Right-click on the name of your DVD/CD-ROM and click Uninstall
e. Select OK to the Confirm Device Removal (Windows XP) or Confirm Device Uninstall (Windows Vista) dialog
f. Right mouse click your computer name and select Scan for hardware changes
g. Close Device Manager

f: Click OK twice, and then close Disk Management


If all these not solved your issue you can have a look at http://www.fixya.com/support/r4274092-cd_dvd_drive_missing_or_not_recognized

Aug 19, 2010 | Computers & Internet

1 Answer

I have a Generic External CD Rom Drive and Vista


Can you boot from this external drive maybe you need to set some bios options.

May 04, 2009 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

104 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...