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Computer does not recognize the cd rom drives on this computer

This is a generic computer, without a name. In my computer, it does not list the DVD/cd burner or the cd-rom when the computer starts up. It does show the drives in the boot up section. I believe this problem may have started when I installed the SP2 xp. I do not have the boot disc the computer is 9 yrs. old. It is a 450mz, athlon II with 128 ram, 20 gig hd. No brand name, white box. Everything else works. I have a lot of music files (2000) and pictures on the computer.

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Hello my name is Tim, It sounds like you may need to reinstall the drivers and get your pc to locate the drives, you can usually get these drivers from the manfacturers website or from download.com for free, if you have the install disks for the dvd burner and cd rom you can use another pc to load them onto a usb drive and then transfer them to your pc that way. You can also go to controll panel, then device manager, and try to locate it there to see if it needs any drivers. I hope this heled you, please feel free to ask more questions and I will try to help.

Posted on Mar 13, 2009

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Posted on Jan 02, 2017

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