Question about Gateway Computers & Internet
Hello, you would need to contact the manufacturer of your computer. They can either send you the recovery disc or provide you with other options.
Posted on Apr 24, 2013
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Posted on Jan 02, 2017
If the computer originally came with a backup software disk, you can try contacting gateway for a replacement. If the backup software was instead on a dedicated partition of the original drive you will need an XP home system disk, in which case you can probably get a better deal off the shelf at a retailer. Be sure you get the full version and not an upgrade, as you don't have any windows system currently installed for an upgrade to detect. If your Gateway has a Windows XP COA affixed and you can borrow a full XP Home installation disk from a friend you can install from that disk inputting your number from your COA when prompted. (don't use your friends COA) Microsoft will recognize this as a genuine restored installation so long as you have not changed any other major hardware in the system, and you input the same information for activation as you did originally. And you can get the service packs and other updates just as you always have.
Or: you could become a Linux user for free. For the Linux newbie I would have to recommend the Ubuntu or PCLinuxOS for their user-friendliness. Again that's FREE! if you try it and don't like it you're out exactly $0.00! My systems have been Linux exclusively for about 7 years, and am kinda partial to the Mandriva distributions, though I tried PCLinuxOS a while back and have had that on this system ever since, though it has it's quirks. But don't all systems?
If you find my suggestions to be helpful, please share with us some details so that others may benefit from knowing the whole story. Thank you!
Posted on Dec 30, 2008
So you have an OEM Windows disc with the activation code? You should be able to install the OS from this. Try taking the battery out for an hour then installing XP. Also go into setup and set the CDROM as first boot device. If Windows installs go back and change first boot device to HDD. If it still won't install try a different CDROM drive. I have heard that some CDROM drives will not install XP. I don't know why but I've heard this rumor. There is also a jumper on the motherboard that resets the CMOS to default. I think it is J1, J2? Try switching that to the other position and turn on the unit. Shut down and move the jumper back. That is all I can think of right now.
Posted on Jan 01, 2009
you can restore/recover your system to its factory settings by using F10 at boot
(this option only works with the original Hard drive)
after the restore is complete, the option to remake the disk will be available again
***Make sure to copy your personal data to a USB or disk before you do the recovery
Posted on Feb 04, 2009
You can fix this virus without recovering.
Log in normally. Go to run, type in msconfig and go to the startup tab. Uncheck everything and reboot your pc. Once there try your internet. If it's not working go to Internet Options, Connections, Lan Settings, and uncheck anything in your proxy settings. Close IE and reopen. You should be able to connect. Then download and run Malwarebytes, and then run Bitdefender Online scanner.
The only other thing that may be trouble is that there may be a rootkit that neither scanner will detect. You can run Combofix, but this program isn't for the average user. Follow instructions carefully when using Combofix.
Posted on Mar 23, 2009
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