Question about Xerox DocuColor 12 Printer

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SYSTEM FAULT 3-380

System fault turn off pause...them star...

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  • JDTec
    JDTec May 11, 2010

    If yuou have a system fault 3-380:

    You Have to Clean a litle square reflexive patch that is located on the IBT Belt.
    Just remove the waste developer bottle, turn the orange handle CCW, remove the 2 external screws of the IBT Assy and pull out the Transport drawer and IBT drawer. clean the patch reinstall and thats it.

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Problem with IBT belt sensor 

check for them any dirt or is it there ?

Posted on Aug 19, 2010

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Our xerox dc12 gives a message system fault turn power off the swith is on the right side pause and turn back on Code 9-357


Hi,
The error 9-357 normally refers to a toner issue.
This normally refers to a color/Black toner problem. Probably there is low toner sensor defect.
Check for the ink in the cartridges as well but before that try to vacuum and clean the toner dispenser. You must vacuum whole path which is used to transport the toner to developer unit.

Feb 28, 2010 | Xerox DocuColor 12 Color Copier

1 Answer

Doc 12 System Fault ... Error 9-363


This means you have problems with either your Toner Ctg, Developer Unit or worst Drum Cartridge
I would start with Toner
do you remember which toner ctg you installed
or recently replaced ?

Jul 23, 2009 | Printers & Copiers

1 Answer

System fault 3-380


Remove and reinstall the print cartridge. If the error is still there you should replace the print cartridge.

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=21,E=0000000001181489224,K=5792,Sxi=0,Case=obj(18087)

Jan 17, 2009 | Xerox DocuColor 12 Printer

2 Answers

Eror code 3-380 System Fault problem


Whenever switchon my Dc12 The mahinc ready within 5 minutes and final stage it shows the eror like "System Fault" error code 3 -380 Switch of your printer and on. How can I solve it.

Oct 15, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Docucolor 12 system fault turn off and turn on problem


tell about error code which is appear left bootom of screen 

Aug 25, 2008 | Xerox DocuColor 12 Printer

1 Answer

System fault copies can not be made


may i know the exact system fault code?

Aug 14, 2008 | Xerox DocuColor 12 Color Copier

2 Answers

System fault


Refer to the link i posted and put in you question in the box and that should give you a correct information as its the manufacturer.

May 13, 2008 | Xerox DocuColor 12 Printer

4 Answers

System Fault


9-357.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.

Jan 29, 2007 | Xerox DocuColor 12 Printer

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