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If the washer fills up with water and you hear the motor running but the agitator doesn’t move, the agitator coupling is the most likely problem. First pump the water out by turning the timer to spin. Once the water is out, turn the washer off. Now pull up on the agitator until it comes off (it may be hard to pull off). Now that the agitator is off, you can see the agitator coupling, reach down and try to turn the coupling. If the coupling turns freely, it is striped out and needs to be replaced.
Before you try to take the panel apart to remove the timer you need to check that the electrical connections to the pump are o.k. and whether the pump is getting power when it's time to drain. If you have to replace the timer you need to take the back panel off first.