Question about Philips GoGear HDD6330 MP3 Player

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My phlips gogear will not turn even when i plug it in

Ater downloading music when i un pluged it and tried to turn it on it would not even flash even when i plug it back in the pc(vista) the pc does not respond to it.

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  • 113 Answers

Try holding the up volume button and the power button until it powers up and see if that makes any difference for you.

if not the device may have a corrupt board as many other GoGear products similar to this one have the same problems

Posted on Mar 12, 2009

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My Phlips gogear VIBE will update till 96 % and it won't go past it.


Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.

If that doesn't work, I'd suggest that you restore factory settings or repair it using Philips Device manager.

Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

Hope this helps.

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Try this fix
http://support.microsoft.com/kb/939211

let me know if the problem persists.'

Thanks,
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2 Answers

Which video file format does philips GoGear support?


download svm conveter software from phlip site an convert it enjoy i


it. kesavan.

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1 Answer

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Download sa3025_97_mcs_eng application from philips web site and you can use this to convert videos/images to required format. Then this files can be easily copied to player through a PC. copying songs is just easy as we do it in pen drive. But copy songs in folder name "MUSIC" only.

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1 Answer

Won't turn on


try chargeing it on the come puter if that doesn't work the return it the place u got it from and get a new one

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1 Answer

How do u download music for your mp3 player im new to this :(


Subscribe to an online music service that is compatible with your GoGear, such as Rhapsody's Mp3-Only service - I repeat MP3 ONLY - no other Rhapsody service will work.

Use Windows Media Player to transfer songs to your GoGear, or Rip CD's into Mp3 format - I repeat MP3 FORMAT - using Windows Media Player.

Videos must be transferred using the Philips (Arcsoft) Media Converter that came on the installation CD. You can also get this program from Philips website.

You will only be able to transfer photos to your GoGear if you have used the installation CD that came with the player. It contains a critical file that Philips has never posted to their website called the Philips Device Plug-In.

-Tha Mp3 Doctor

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Make sure the hold/lock switch is not engaged

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I have SA60XX with 2 gb. My problem is I cant connect this device with my laptop, when I connect it is only going to charging mode but I cant transfer my any data from my laptop to this device. I am very frusted anybody help me.

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