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Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.
If that doesn't work, I'd suggest that you restore factory settings or repair it using Philips Device manager.
Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
Download sa3025_97_mcs_eng application from philips web site and you can use this to convert videos/images to required format. Then this files can be easily copied to player through a PC. copying songs is just easy as we do it in pen drive. But copy songs in folder name "MUSIC" only.
Subscribe to an online music service that is compatible with your GoGear, such as Rhapsody's Mp3-Only service - I repeat MP3 ONLY - no other Rhapsody service will work. Use Windows Media Player to transfer songs to your GoGear, or Rip CD's into Mp3 format - I repeat MP3 FORMAT - using Windows Media Player. Videos must be transferred using the Philips (Arcsoft) Media Converter that came on the installation CD. You can also get this program from Philips website. You will only be able to transfer photos to your GoGear if you have used the installation CD that came with the player. It contains a critical file that Philips has never posted to their website called the Philips Device Plug-In. -Tha Mp3 Doctor
I have SA60XX with 2 gb. My problem is I cant connect this device with my laptop, when I connect it is only going to charging mode but I cant transfer my any data from my laptop to this device. I am very frusted anybody help me.