Question about HP PSC 1315 All-In-One InkJet Printer

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Mechanical error - print cartridge cradle can't move

The printer sometimes prints a page or two and then kicks out an error message that the print cartridge can't move and I need to check for paper jams, etc. I've checked and re-checked and can't ever find anything wrong when this occurs. And when this occurs, I have the continued problem of a frozen print queue. (This has always been a problem, and requires killing the print spooler and restarting the print spooler, then trying to refresh everything.) I can sometimes get a page or two printed after I get the whole thing restarted, and sometimes not. Would truly appreciate some help. I can't go out and get a new printer at this time.

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  • webdx Mar 12, 2009

    It's just a little over four years old.

  • webdx Mar 13, 2009

    Really? Yes, it is a home printer. It's been pretty good until now, but I hear what you're saying about an "expiration" date. Love that!! I've had this happen with other items. Thanks for answering.

  • Atticus30
    Atticus30 May 11, 2010

    How old is the printer?




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  • 66 Answers

4 years is quite some time for a printer especially if it is a home printer. Manufactures practically make there printers to **** down. You should be glad it lasted this long. If it carries a memory module then it might of gone out. Printer hold print jobs in there memory so if it gets full, the will stop working.

Posted on Mar 12, 2009

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I can't seem to install my ink cartridge correctly. Do you have a picture demonstration on how to do this? I continue getting an error message.


Installing the print cartridges Follow the instructions below to install the print cartridges: caution.png CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
  1. Remove the print cartridge from its packaging and carefully remove the plastic tape from the copper strip. Figure 2: Removing the plastic tapec00109809.jpg
  2. With the power on, open the printer's top cover. The cradle moves to the center of the printer.
  3. Hold the print cartridge so that the copper strip is on the bottom. Figure 3: Holding the print cartridgec00109811.jpg
  4. Insert the cartridge into the cradle at a slight upward angle until you feel resistance. Figure 4: Inserting the print cartridgec00109813.jpg
  5. Firmly push the cartridge into the cradle. You will hear a snapping sound when the print cartridge is correctly positioned. The print cartridge fits securely in its cradle. Figure 5: Print cartridge in correct positionc00109815.jpg
  6. Close the top cover.
  7. Calibrate the printer for optimum print quality.
    Best of luck!

Sep 06, 2011 | HP Office Equipment & Supplies

1 Answer

Printer mechnical error


Resolving a blinking light When an error occurs, the power light will blink continuously and an error message will appear on the computer screen. Read the onscreen error message explaining the problem and follow its solution. If no error message appears, go to the Maintenance section in the Printer Assistant and click any of the four main buttons. This will prompt the software to check the status of the printer and the error message should then appear. The following table lists possible causes and what to do to correct the problem. Symptom Possible cause What to do to correct the problem Power light is blinking Printer cover is open Close the cover. Printer is out of paper Insert appropriate media in the In tray. Printer has difficulty picking up label media
  • Change the printers print mode setting.
  • Change the printer's paper type selection.
  • Use a different brand of label media.
There is a paper jam Follow each of these steps until the problem is resolved:

  1. Remove the paper from both paper trays.
  2. Press the Power button once. Wait a moment for the paper jam to clear.
  3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
  4. Remove the rear access door.
  5. Remove the paper jam through the opening at the back of the printer.
  6. Replace the rear access door.
  7. Reload the paper into the paper In tray.
  8. Print the document.
There is a problem with a print cartridge Follow each of these steps until the problem is resolved:

  1. Remove and then reinsert the print cartridge(s) into the printer.
  2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
  3. Manually clean the print cartridges and print cartridge cradles:
    • Open the printer cover and wait until the carriage moves to the center.
    • Press the Power button to turn off the printer.
    • Disconnect power cord from the back of the printer.
    • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
    • Lightly moisten a cotton swab with distilled water.
    • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
    • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
    • Reinsert the print cartridges.
    • Close the printer cover.
    • Connect the power cord to the back of the printer.
    • Press the Power button to turn on the printer.
  4. Calibrate the print cartridges.
  5. If the light is still flashing, replace the print cartridges.
Power light is blinking and/or there are missing lines or banding issues on the printout The print cartridge has partial loss of electrical interface with the carriage connections
  1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
  2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
  3. Remove and then reinsert the print cartridge(s) into the printer.
  4. Print the document.
  5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
  6. Try printing again. If the problem continues, replace the print cartridges.

Sep 10, 2009 | HP DeskJet 3650 InkJet Printer

1 Answer

Print cartridge cradle cannot move & theirs no paper jam.


Kindly check inside if there are mechanical problems. Something stuff that blocks the cartridge...dirt for example...

May 12, 2009 | Office Equipment & Supplies

2 Answers

Even thought there is NO paper jam, I still get an error message:


Please try this solution :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Feb 19, 2009 | HP DeskJet F4280 All In One Printer InkJet

3 Answers

The print cartridge cradle cannot move.


"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Nov 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Change ink cartridge


Here is the procedure to change the ink cartridge
  • First Press the POWER button to turn on the printer.
  • Open the top cover.The cradle moves to the center of the printer.Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts the print cartridge meet the copper contacts of the print cartridge cradle
  • Close the cradle latch.
  • Verify white paper is loaded in the printer, then close the top cover. The printer automatically prints a calibration page for optimum print quality.

good luck:-)

Oct 08, 2008 | HP Office Equipment & Supplies

1 Answer

The cradle is stuck


Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

Jul 06, 2008 | HP Photosmart 8250 InkJet Printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Office Equipment & Supplies

1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Dec 18, 2007 | HP Photosmart 7660v InkJet Printer

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