Question about Compaq Presario C552US Notebook PC

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My hp compaq c552uslaptop wont start all i get is a black screen with the following "windows error recovery" "windows failed to start a recent hardware or software change might be the cause if windows files have been damaged or configured incrrectly. Startup Repair can help diagnose and fix the problem. If power was interrupted during startuo choose start windows normally use arrow keys to highlight choice Launch startup repir (recommended) start windows normally" i do not have a copy of my original disc so i acnnot use system reapir help

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  • Anonymous Mar 12, 2009

    hi thanks that didnt work now i am trying in safe mode and it is loading window systems and alot of drivers

  • aliokas May 11, 2010

    You can - recovery partition is on hard drive.

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When booting, before you see the windows loading icon press F8. Select Last known config that worked to see it that fixes it.

Posted on Mar 12, 2009

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When you boot up your computer, press the F8 key until you get some choices such as Safe Mode and Command Prompt. There will be an option for Last Known Good Configuration. Select this and hopefully it will restore your computer settings to the way it was before this happened.

Posted on Mar 12, 2009

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2 Answers

Boot up problem


Dear sir/madam,

Please try these following steps.

1.) First You Need to Check if the HDD is Working Properly Or Not, So First Turn off Your Computer Completely and U Have to Tun it Back On.
Now As Soon as U Turn it On(Before the Compaq Screen Disappears, Keep Tapping the F10 Key Immediately To Go to BIOS.

Now In Your BIOS Go to The Tools Option and Execute the HDD Self test, Both Short and Long
[If the Test Fails Call Compaq Support @ 1-800-HPINVENT For Replacement]
[If The Test Says No IDE Device Found - U Must Try to Reseat the HDD]
[To Reseat the HDD - Turn U R NB Upside down and U Will Find a Comparment That Has the Symbol of Stack of Discs or Cds, Just Unscrew the Compart Ment and Pull the HDD Out, Then Put if Back it And Screw it Back]

Dont Worry - The Steps I Quote Here, Are Compaqs Prescibed Steps and It Will Not Void U R Warranty, If Fact If U Call Technical Support, They Will Advise U to Do the Same thing!!!!

If Both the Tests Pass then The HDD is Fine(90% It Should Not Be the Problm)

2.) Again Turn Your Computer Off and Turn it Back On and Before the Compaq Screen Disappears, Tap the F11 Key Which Bring Up the Built in Recovery Partion Menu.

From then On It is All Menu Driven

Note : Select Destructive Recovery If U Don't Have Any Importat Data in U R HDD
Else Select Non Destructive Recovery

For more information Contact:
www.hp.com/support


Good luck
Thanks


"Don't Forget to rate the solution"

Jun 26, 2008 | Compaq Evo N110 Notebook

1 Answer

Forgot windows xp password for a compaq v2000 laptop


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer Windows Advanced Options Menu Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select safe mode with command prompt Click start run type cmd press Enter black screen should open DOS mode this will vary depending on your operating system type in net user username For eg. If you want to change administrator password , type net user Administrator It will prompt you to enter the new password. Enter the new password and the password is changed if this fails you will need to Select safe mode with networking to download you could download all of these or just one save them to a usb drive for later use if one fails to remove the password Windows Password Recovery Basic http://majorgeeks.com/CmosPwd_d239.html A CMOS BIOS password recovery tool Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus. http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.

Jan 31, 2013 | HP Compaq Presario V2000 Notebook

1 Answer

System diseble 15598


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer Windows Advanced Options Menu Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select safe mode with command prompt Click start run type cmd press Enter black screen should open DOS mode this will vary depending on your operating system type in net user username For eg. If you want to change administrator password , type net user Administrator It will prompt you to enter the new password. Enter the new password and the password is changed if this fails you will need to Select safe mode with networking to download you could download all of these or just one save them to a usb drive for later use if one fails to remove the password Windows Password Recovery Basic http://majorgeeks.com/CmosPwd_d239.html A CMOS BIOS password recovery tool Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus. http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.

Jan 30, 2013 | HP Compaq Presario v3000z Notebook

1 Answer

When i start my pc, os not found. the recent OS is windows vista home primume and i was not be able to burn the recovery disc in recovery partition, how can i recover my file? and where i can find to buy...


use windows vista home premium cd
boot using windows vista cd
after setup run chose repair your computer this option will detect your previous windows
it will direct you to system recovery option and this process wil automaticly repair and restore you system, wait and follow the instruction until finish


i hope this helpful
thank you for using fixya

Feb 07, 2011 | HP Compaq Presario V6000T 15.4" Notebook...

1 Answer

When i turn it on a black screen comes up w/DOS-type writing on it saying "we apologize for the invonvenience but windows did not start successfully. A recent hardware or software change might have...


Dear Customer,
Do the following Steps:
1.)Run the Hard Drive Self Test from BIOS.Turn On the Notebook and kepp on tapping F10 key and go to the Diagnostics and Select the Primary Hard Drive Self Test and Press Enter and Run the Test.If Passed then and Do the system recovery or IF HDD test Failed needs to purchase the New HDD with Recovery Disc from HP Tech Support by calling 1-800-474-6836
hope this will fix your issue.

Feb 03, 2010 | HP Compaq Presario V3000T Notebook

1 Answer

Windows boot manager page with status 0xc00000e9


If you don'yt have a Vista DVD,you can borrow any for startup vista repair. This is very common and HP/Compaq don't usually give operating systen vista dvd

Oct 02, 2009 | HP Compaq Presario V6000T Notebook

1 Answer

Windows dosent start


go n format it by using a recovery drive...there may be a start up errors occured in windows

Apr 26, 2009 | HP Compaq nx6310 Notebook

1 Answer

Compaq Presario V2000 boot problem


Bios is not on an hard drive, is on a memory chipinside computer. Your main problem is not with Bios, but with system.
On many Compaq you can start the recovery tool by pressing f10 or f11 on startup. The system recovery tool it is located on hard disk, if it does not start it had been deleted or is damaged.

In your case Windows is corrupted, that is the reason why it is freezing , and then giving the blue error screen.

You need to get a Windows setup disk and reintall Windows. If you install windows from a generic setup disk you will need to install drivers after installing.
Drivers can be downloaded from HP website.

Another solution is calling the phone number listed on the user manual to contact HP. you can buy from them an original recovery CD, in this case you won't need drivers.

Otherwise you can ask a quote to a local repair shop for a system reinstall, I think it is about $80.

Sep 02, 2008 | HP Compaq Presario V2000 Notebook

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