Question about Compaq Presario C552US Notebook PC

2 Answers

My hp compaq c552uslaptop wont start all i get is a black screen with the following "windows error recovery" "windows failed to start a recent hardware or software change might be the cause if windows files have been damaged or configured incrrectly. Startup Repair can help diagnose and fix the problem. If power was interrupted during startuo choose start windows normally use arrow keys to highlight choice Launch startup repir (recommended) start windows normally" i do not have a copy of my original disc so i acnnot use system reapir help

Posted by on

  • Anonymous Mar 12, 2009

    hi thanks that didnt work now i am trying in safe mode and it is loading window systems and alot of drivers

  • aliokas May 11, 2010

    You can - recovery partition is on hard drive.

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 66 Answers

When booting, before you see the windows loading icon press F8. Select Last known config that worked to see it that fixes it.

Posted on Mar 12, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 77 Answers

When you boot up your computer, press the F8 key until you get some choices such as Safe Mode and Command Prompt. There will be an option for Last Known Good Configuration. Select this and hopefully it will restore your computer settings to the way it was before this happened.

Posted on Mar 12, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why is there a black screen on hp pavillion windows 7 "boot mnr missing"?


Windows 7 - black screen with blinking cursor
  1. Remove any CDs, DVDs, or memory cards from the computer.
  2. Disconnect all devices from the computer except the original mouse, monitor, and keyboard. Leave the power cord connected.
    1. Restart the computer.
    If it starts normally, start plugging devices in one at a time until you find one that may be causing the black screen
    1. Press the F10 key repeatedly during the first startup screen until the Entering setup message displays.
    2. Press the F5 key to restore the defaults. Use the arrow keys to select YES , and press Enter .
    3. Press the F10 key to save the changes and exit. Use the arrow keys to select YES , and press Enter .
      The computer restarts.
    4. If a Windows Error Recovery screen displays when the system restarts, select Start Windows Normally , and press Enter .
  • If this doesn't resolve it, follow the procedure below.
  • Aug 17, 2014 | HP 5188-7103 Compaq Motherboard Gl8e...

    1 Answer

    Forgot windows xp password for a compaq v2000 laptop


    Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer Windows Advanced Options Menu Please select an option: Safe Mode
    Safe Mode with Networking
    Safe Mode with Command Prompt Enable Boot Logging
    Enable VGA mode
    Last Known Good Configuration (your most recent settings that worked)
    Directory Services Restore Mode (Windows domain controllers only)
    Debugging Mode Start Windows Normally
    Reboot
    Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select safe mode with command prompt Click start run type cmd press Enter black screen should open DOS mode this will vary depending on your operating system type in net user username For eg. If you want to change administrator password , type net user Administrator It will prompt you to enter the new password. Enter the new password and the password is changed if this fails you will need to Select safe mode with networking to download you could download all of these or just one save them to a usb drive for later use if one fails to remove the password Windows Password Recovery Basic http://majorgeeks.com/CmosPwd_d239.html A CMOS BIOS password recovery tool Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus. http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.

    Jan 31, 2013 | HP Compaq Presario V2000 Notebook

    1 Answer

    Bootmgr missing on hp pavilion slimline s5503w


    This document pertains to HP and Compaq desktop PCs that came with Windows 7.The following error opens when attempting to start the PC:BOOTMGR is missingPress CTRL+ALT+DEL to restart the PCIf you recently installed an additional hard drive, turn off the computer and remove the drive before using the following steps:
    1. Open HP System Recovery:caution.pngCAUTION:Do not perform a system recovery! Stop at the first recovery screen.
      • Press the F11 key repeatedly while the computer is starting.
      • If you have a recovery disc, turn on the PC and insert the first recovery disc into the drive. Use the disc to enter the system recovery.
    2. Select Microsoft Startup Repair tool and wait for repair to find and fix errors. When finished, restart the computer; even if the startup repair tool finds errors but cannot fix them.
    3. If the error message persists, open the recovery manager screen as was done in step 1.
    4. At the recovery manager screen, press ALT + D.
    5. Enter the following text at the command prompt: bootrec /rebuildbcd
    6. If bootrec displays "Add installation to boot list?", press y .After bootrec completes successfully, the computer displays "The operation completed successfully".
    7. To close the command prompt, enter the following text: exit
    8. At the Recovery Manager screen, select Microsoft Startup Repair tool (again) and wait for startup repair to find and fix errors. When finished, restart the computer.
    9. The error should no longer open. If it does, perform a system recovery, making sure to backup important files.
    If you removed a hard drive before using these steps, replace the drive. If the error occurs again, make sure the additional hard drive is not set as an active drive. Only the main bootable drive should be set as active.

    Feb 10, 2012 | HEWLETT-PACKARD Pavilion Slimline s5503w...

    1 Answer

    How can i restore back to factory condition without the disc?


    Use the following steps to recover the computer from the Windows XP desktop:
    1. Backup files from the My Documents folder and from other folders you may have created.
    2. Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.
    3. From the Windows XP desktop, click Start , All Programs , and then one of the following options:
      NOTE: The following options are for HP computers. Compaq computers will have similar options (for example, Compaq Tools).
      • HP Tools , and then HP PC System Recovery .
      • Hewlett-Packard , hp pavilion pc tools , and hp pc system recovery .
      • PC Help & Tools , and then HP PC System Recovery .
      c00370937.jpg A recovery Welcome screen appears.
    4. Click Yes or OK to continue the recovery process. The computer restarts to the recovery program. If another welcome screen is displayed, click OK to continue.
    5. Select one of the following procedures, depending on which recovery type you want to perform:
      • To perform a system recovery, click Next , and then click Yes
      • To perform a destructive recovery, click Advanced , (select Destructive Recovery ) and then click Next .
        CAUTION: A destructive recovery will format the hard drive. This will delete all the information on the hard drive and reinstall Windows XP and the original software that came with the computer.
    6. Read and respond to each window and screen that appears.
    7. After the System Recovery is complete, the computer restarts and continues into Windows setup. Complete the setup screens and wait until the PC finishes the setup.
      NOTE: It may take a long time to complete Windows setup. This time varies and may take over several hours. Recovery times are most affected by using recovery discs that were ordered from HP and/or the amount of files that were stored in the user account folders (for example, My Documents and the Desktop).
    8. Before using your computer, update and protect your computer. For more information, refer to Things To Do After Performing a System Recovery in Windows XP .
    9. Re-install applications that you added after purchasing the computer, and any files that you have backed up.

    Nov 27, 2010 | Compaq Presario 5000 PC Desktop

    1 Answer

    When i turn it on a black screen comes up w/DOS-type writing on it saying "we apologize for the invonvenience but windows did not start successfully. A recent hardware or software change might have...


    Dear Customer,
    Do the following Steps:
    1.)Run the Hard Drive Self Test from BIOS.Turn On the Notebook and kepp on tapping F10 key and go to the Diagnostics and Select the Primary Hard Drive Self Test and Press Enter and Run the Test.If Passed then and Do the system recovery or IF HDD test Failed needs to purchase the New HDD with Recovery Disc from HP Tech Support by calling 1-800-474-6836
    hope this will fix your issue.

    Feb 03, 2010 | HP Compaq Presario V3000T Notebook

    2 Answers

    When i start my laptop it wont start windows, it just goes straight to a windows error recovery screen, it says windows failed to start. a recent hardware or software change might be the cause. it...


    I recently had the same problem. I also thought it was a windows update that caused this: forced shutdown, startup repair, etc. The last time it did startup repair it could not repair it. Lucky for me my pc still had one month of warranty left. So after leaving it with the "pro's" for a week, I called to say what's up, figured it out yet? The techs told me that they had run every diagnostic test available and all the hardware had passed safely. So I asked what it could be and they said, more than likely, that Windows Vista software had somehow become corrupted- the only repair to fix this? a complete recovery. They offered to do a recovery for me for $130- lose all info except what's on recovery partition.
    (No, thanks, I'll do it myself.) Went online, found how to start recovery (Alt + Fn + F11, for my Gateway DX4710), did it myself, works fine now, haven't had a problem since.

    On a side note, if your RECOVERY software becomes corrupted, you will need recovery disks to fix this. I got lucky this time, but bought a set of those (JIC) for 20$.

    I now do a backup at least once a month so it won't be a TOTAL loss should it ever happen again.

    As a worst case scenario, if you need to figure out how to recover your computer, looks like HP owns Compaq. You could start here:

    http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=3466274

    Hope this helps.

    Dec 15, 2009 | Computers & Internet

    1 Answer

    Windows boot manager page with status 0xc00000e9


    If you don'yt have a Vista DVD,you can borrow any for startup vista repair. This is very common and HP/Compaq don't usually give operating systen vista dvd

    Oct 02, 2009 | HP Compaq Presario V6000T Notebook

    1 Answer

    I am having the same difficulties as you!


    http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&dlc=en&cc=us&docname=c00220758&product=12455
    If you have compressed the hard disk drive using the Compress drive to save disk space option under the Properties menu for your hard disk drive and have performed a non-destructive recovery or a system recovery, the following error message may appear: NTLDR is compressed. Press CRTL-ALT-DEL to restart. This error message is resolved by following these steps:
    1. Insert the HP Recovery Tools CD or Compaq Recovery Tools CD into the CD drive on the computer and restart the computer.Wait for the HP Recovery Tools CD or Compaq Recovery Tools CD window to open.
    2. Select Run Microsoft Recovery Console , click Next , and then follow the onscreen instructions. NOTE: If you are unable to open a recovery console, follow the Alternate steps .
    3. Press R to repair the Windows XP installation using Recovery Console.
    4. Enter the appropriate number for the WINDOWS installation, for example, the WINDOWS installation could be listed as 3: C:\WINDOWS or 3: D:\WINDOWS .
    5. If prompted, enter your Administrator password and press Enter . If there is no password, just press Enter .
    6. At the prompt, if the WINDOWS installation you selected in Step 4 was C:\WINDOWS, type: cd c:\Or, if the WINDOWS installation you selected in Step 4 was D:\WINDOWS, type: cd d:\
    7. At the prompt, type: attrib -c ntldr and then press Enter .
    8. At the prompt, type: exit
    9. Press the Enter key and immediately remove all discs or diskettes from the computer to allow the computer to restart.The error message should be resolved.
    Alternate steps NOTE: These alternate steps work for HP and Compaq desktop PCs with Windows XP and a recovery partition. (M0st HP and Compaq PCs with Windows XP have a recovery partition on the hard disk drive.) These steps do not work if you have replaced the hard disk drive, replaced Windows with another operating system, or repartitioned the recovery partition.You can use the following steps if you are unable to open a recovery console:
    1. Turn on the computer. When the initial logo screen appears, press the F10 key repeatedly until a message about starting recovery appears.
    2. At the Recovery screen, click Advanced Options and then press the Alt and D keys at the same time to go to a command prompt.
    3. At the command prompt, enter the following: diskpart
    4. At the command prompt, enter the following: list volume
    5. Remember the drive letter next to line for the main hard drive; HP_PAVILION or PRESARIO.
    6. To close Diskpart, enter the following: exit
    7. At the command prompt, enter the drive letter followed by a colon (:). For example, H:
    8. At the command prompt, enter the following: cd \windows\system32
    9. At the command prompt, type the following: compact ntldr /u <the drive letter>:\ntldr For example if the drive letter was H, you would type: compact ntldr /u h:\ntldr
    10. Type exit and press Enter .
    11. Click Quit .The error message should be resolved.

    Sep 06, 2009 | E-Machines eMachines Desktop PC

    1 Answer

    Compaq Presario V2000 boot problem


    Bios is not on an hard drive, is on a memory chipinside computer. Your main problem is not with Bios, but with system.
    On many Compaq you can start the recovery tool by pressing f10 or f11 on startup. The system recovery tool it is located on hard disk, if it does not start it had been deleted or is damaged.

    In your case Windows is corrupted, that is the reason why it is freezing , and then giving the blue error screen.

    You need to get a Windows setup disk and reintall Windows. If you install windows from a generic setup disk you will need to install drivers after installing.
    Drivers can be downloaded from HP website.

    Another solution is calling the phone number listed on the user manual to contact HP. you can buy from them an original recovery CD, in this case you won't need drivers.

    Otherwise you can ask a quote to a local repair shop for a system reinstall, I think it is about $80.

    Sep 02, 2008 | HP Compaq Presario V2000 Notebook

    Not finding what you are looking for?
    Compaq Presario C552US Notebook PC Logo

    188 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Compaq Computers & Internet Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18384 Answers

    Abhinandan  Patil
    Abhinandan Patil

    Level 3 Expert

    568 Answers

    mukhtar21 shaikh
    mukhtar21 shaikh

    Level 3 Expert

    2017 Answers

    Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...