Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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I was vacuuming with the Dyson DC 17 and sucked up a berber carpet string by accident and after cutting and pulling it all out of the bottom brush part, the brush no longer spins but the suction part works. What do I do?

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The belt could be snapped. If this model has a brush protected belt then it has to be repaired by a service call. If however you can get to the brush roll belt by removing the bottom sole plate (turning over the vacuum so that you're looking at the base) with the plastic catches undone where you can see the belt then check to see if it has snapped. If it hasn't snapped then it may just need readjusting.

If you can't see the belt and has protective covers that can't be undone then the model has a brush control system that has to be replaced by someone who can do Dyson repairs.

Posted on Mar 13, 2009

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