Question about Webroot Spy Sweeper (spysweeper) for PC

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I installed webroot spy sweeper, and it turns off my internet

I installed webroot spy sweeper, and it turns off my network and internet connection. It also stops my desktop wallpaper changer. I was using Trend Micro before. I have restored my computer six times this week due to the spy sweeper.Please help.I am using vista home premium.

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Plz u say me how i installed nero8 verison

Posted on Mar 13, 2009

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I right click on the webroot icon and select home. it displays loading ... please wait. a short time later it displays an error has occurred. any advice would be appreciated. Michael.


I used to work with spy sweeper very often at my old job and I ran into this every now and again. Generally Spy Sweeper would need to be re-installed, or installed over to fix this. I recommend going to their website, and downloading the most recent version of the software. You should then be able to install the software, and it should turn your spy sweeper off and write over the bad files. If this doesn't fix your issue, I would recommend uninstalling your current version of SS w/AV and then once again installing from the website.

Mar 26, 2011 | Webroot Spy Sweeper with AntiVirus:...

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Error message


What type? Please describe. However is the error is upon installation here are some tips:

The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential 6.1. However, by Microsoft's design, the Windows Installer in not available in Safe Mode. On rare occasions Safe Mode installation is still desirable, so Webroot has engineered a method to make this possible. This method uses a file called "SafeCore.exe".

If the installation is performed using "Safe Mode with Networking" and an active internet connection is available, the Version Guard feature of our installer will automatically download and run SafeCore.exe. No action on the part of the user is required. Otherwise SafeCore.exe will need to manually be placed in the same folder as the standard Webroot software installer.

(Example: if the installer file is already on the Windows desktop, copy SafeCore.exe to the desktop as well, and then run the Webroot AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0 installer to begin the installation process).

To obtain a copy of SafeCore.exe, please first check what version of the Webroot software you are trying to install. Right click on the installer and choose Properties, and then click on the Version tab. A File version will be listed.

  • If the file version is 5.8.1.55, please click SafeCore.exe to download the SafeCore files specifically designed for 5.8.1.55 and place it in the same folder that the installer is located in.
  • If the file version is 6.1.0.128, please click SafeCore.exe to download the SafeCore files specifically designed for 6.0.2.22 and place it in the same folder that the installer is located in.
  • If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.

If the computer you are trying to install on does not have a network connection, it may be required to transfer this file from one machine to another using removable media such as a USB drive or CD-ROM.

If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.

Feb 21, 2011 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Uninstalled old version of webroot spy sweeper and no internet


try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Installed webroot antivirus w/spy sweeper. At a crawl...


My advice: uninstall it, and install the _free_ anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
Enable the Windows Firewall.

Jan 27, 2010 | Webroot AntiVirus with AntiSpyware &...

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Removing webroot spy sweeper


This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Webroot SpySweeper 5.5 incompatible with Vista Home Premium 32bit


You can always try Spybot its free and will know for its detection and removal of spyware.

Dec 15, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Previously owned Webroot Spy Sweeper


It doesn't really matter which version of Spy Sweeper is on the installation disk, as long as the subscription associated with its product key hasn't expired. Spy Sweeper will immediately update to the current version after you install it.

The clock starts on your one-year subscription when you enter the product key during installation. If it's a 3-machine license, then the clock starts on all 3 copies when the first one is installed.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy sweeper


I too have Trend PC Cillin ( anti-virus ) and Webroot Spy sweeper... I schedule sweeps at different times so there is no overlap or conflicts.. I am running windows XP Pro ( i do not like Vista... even thou I may not have any choice at some point) but I have not had any conflicts or lockups between them.. There may be some other underlying issue with your system... For what it's worth...

Sep 20, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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