Question about Sony VAIO Computers & Internet

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I have a sony viao/windows 7 lap top and a xerox phaser 3400. I have tried repeatedly to connect with usb cord and the computer does not recognize printer.

I have a disc that doesn't work either. Tried downloading drivers from xerox and that doesn't work either.

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  • elliot Apr 24, 2013

    Didn't work,any other ides.

  • elliot Apr 25, 2013

    I have a 64bit windows 7

  • elliot Apr 25, 2013

    For some reason the reply buton on this site doesn't work. I have a 64bit windows 7 version and the printer still doesn't work. Xerox phaser 3400 laser printer connected by usb cord. Tried new cord so that's didn't work. Have disk,that didn't work. Xerox stopped making the 3400. Need help. Thanks.

    Elliot

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  • Sony Master
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  • max carson
    max carson Apr 24, 2013

    Which version of Windows 7 , 32 or 64 bit?

  • max carson
    max carson Apr 25, 2013

    I used this website and clicked on ACCEPT and the download startter? http://www.support.xerox.com/support/pha... Have you tried other broswers, Google Chrome?

  • max carson
    max carson Apr 25, 2013

    http://www.support.xerox.com/support/pha...

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1 Answer

Not printing


Hi ,
There may be several causes for this problem.
I will tell you one by one, and you try it.

CAUSE: 1
The printer is not
receiving power.
SOLUTION:1
Check the power cord connections.
Check the power switch and the
power source.

CAUSE:2
The printer is not
selected as the
default printer.
SOLUTION:2
Select Xerox Phaser 6110
Series as your default printer.

CAUSE:3
Check the printer for
the following:
• The printer cover is
not closed.
• Paper is jammed.
• No paper is loaded.
• A toner cartridge is
not installed.
SOLUTION:3
After locating the problem, clear it.
If a printer system error occurs,
contact your service representative.
• Close the printer cover.
• Clear the paper jam.
• Load paper.
• Install the toner cartridge.


CAUSE:4
The printer may be in
manual feed mode
and out of paper.
SOLUTION:4
Check the message on the Status
Monitor program window, add paper
to the tray and press the
button on the control panel.



CAUSE:5
The connection cable
between the
computer and the
printer is not
connected properly.
SOLUTION:5
Disconnect the printer cable and
reconnect it.




CAUSE:6
The connection cable
between the
computer and the
printer is defective.
SOLUTION:6
If possible, attach the cable to
another computer that is working
properly and try to print a
document. You can also try using a
different printer cable.




CAUSE:7
The port setting is
incorrect.
SOLUTION:7
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the printer is
attached to the correct one.






CAUSE:8
The printer may be
configured
incorrectly.
SOLUTION:8
Check the printer properties to
ensure that all of the print settings
are correct.




If u still cant find the remedy, go for the support from XEROX,
www.office.xerox.com/printers/color-printers/phaser-6110/serv-enus.html



Hope my info solves your problem,
Thanx for using fixya.


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