Question about Epson PictureMate C11C623001 Photo Printer

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Epson picturemate printer stopped printmig two colors. i cleaned the nozzels several time . did not help

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Re: epson picturemate

Cartridges often do not last as long as you would think. They could very well be empty. Refilled cartridges often enough are not completely filled. And often times they do not work from the box. You may have to run some hot water over a paper towel folded and sit the cartridges down onto the hot towel to rejuvenate the ink in some cases. It has been known to work.

Posted on Aug 06, 2007

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Epson picturemate deluxe I installed a new ink cartridge but the screen says there is no cartridge.

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Epson picturemate photos printing all black

Maybe you set printer options to print color as black.

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The color had run out. You need to change the cartridge.

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Hello! I don't use my Epson PictureMate as often

That is a problem with the Ink jet printers. Lack of use causes the cartridges/heads, etc. to dry up. You're only solution (I'm afraid) is to replace them.
TIP: If you're typically not using the printer for several days or even week(s) at a time, it never hurts to print a single (low coverage) page of colour every few days just to keep the ink flowing

Jul 10, 2009 | Epson PictureMate C11C623001 Photo Printer

1 Answer

Black does not work after multiple head cleanings

It sounds like the black nozzle is clogged. I am not sure if that is a part that is end user serviceable. Best bet would be to call Epson and see if it is something you could repair or if they need to have you send the unit to them. Sorry.

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Number of pages per ink

I've cleaned my heads several time, but it does not improve my black nozzel check. The color is fine.

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1 Answer

My pictureMate 500 prints green only


Try running a head cleaning cycle from the maintenance menu, then print a nozzle check. try to run 3 head cleaning cycles then try printing again
. If all fails call epson for replacement.

Hope this helps

Nov 15, 2008 | Epson PictureMate 500 InkJet Photo Printer

1 Answer


I used some less expensive generic ink cartridges on my RX500 and had a similar experience with the black. If you're already using the Epson brand, done the head cleaning, realignment and nozzel checks, I'm not much help. Try Epson's support at their web site.

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