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shellnbarry, As I stated in a previous post the red light flashing means an ink cartrdge is low but not empty. When the red light stays on it means an ink cartridge is empty. You can continue to use the printer until the red light stays on.
Turn the printer off. Press down the ink button and the paper button at the same time and turn the printer on (while keeping them pressed down) After a second or two, the red paper light should start flashing. Immediately release the buttons and press and hold the paper button again. Keep the paper button down for about ten seconds and release. After a second or two, the printer should go back to it's normal state. Please try this and reply me for further doubts. Regards, Nandini.
reboot the computer and the printer.. also try to do a "Print Test Page" by going to Start>Control Panel>Printers and Faxes , just right click on the printer icon(with a check mark on it) and select properties then click on Print Test Page"... if it still does not print, turn off the computer again, unplug the printer from the back of the computer ( I assume it's connected via USB), then plug the printer on a different usb slot on the computer.. you may have to re-install the drivers. make sure you have the cd for the printer.
The Waste Ink Pads in your printer are saturated with ink and the waste ink counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utility - download from
and reset the Protection Counter. This will stop the red lights flashing and restore normal operation. However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. If you want to have a go at this yourself, the service manual can be downloaded from
Normally mean fatal error on this machine you can hold the go button down for a couple of seconds and it might give you a secondary light sequence. Normally if the red light is on and nothing happens the most common fault is the fuser unit is not warming up.
You will have to replace the fuser unit, but this all depends on the second light sequence.