Question about Microsoft Windows XP Home Edition for PC

1 Answer

Windows restarts after logo screen

I used the windows repair option and when it restarted, the black logo screen came up, loading bar and all.. and then goes black, mouse arrow appears in the middle of the screen, and then the top 1/6 of the screen flashes an error message too fast for me to read. all i have been able to read is STOP blah blah blah system error and there is a second line below it as well. then it reboots and repeats over and over until i get sick of it. i have tried some things off of microsoft.com and havent had much luck.

one thing i tried was suggesting that the kernel32.dll might have been bad... so i did :

cd system32
ren kernel32.dll kernel32.old
map
expand d:\i386\kernel32.dl_

then exit and it rebooted.. but nothing was fixed.

my source for these help ideas is
http://support.microsoft.com/search/default.aspx?mode=r&query=windows+xp+restarts+repeatedly&spid=1173&catalog=LCID%3D1033&1033comm=1&res=20

i have tried the above fix and the first on the list and am going back home to try the 2nd, which deals with editing the registry from the recovery console.


if anyone has any other ideas aside from reformat and clean install, please let me know.

Posted by on

  • Chris  Morse
    Chris Morse Mar 14, 2009

    yea i have done that to death, the method i showed you before kinda worked but was not complete and i got messages saying that some windows system files were not right and i should use he windows disk to fix them... i did as it asked and nothing came of it, i once again tried to run the repair from my xp disk but only to have a new additional problem.. now not only does the repair not finish, but it goes into the install mode where it tells you all the great things about windows (rolling eyes) 39 minutes remain blah blah blah.. then a warnin window pops up saying lsass.exe error - and still doesn't complete.. i know there has to be an alternative to reformatting, but im runnin thin on patience with this ****.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 41 Answers

I have tried the above before, and have only witnessed it work once. I have since never had that work.


Here's your best bet:

Find your OEM (I think even upgrade disks will work too) XP CD and boot your computer with it. You will not be reloading windows or formatting any of the HD's.

Here's a how to for you to read before starting:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx


It's pretty easy and usually does the trick. You will not loose any data since this is really only replacing the Windows directory. Just remember, SKIP THE FIRST REPAIR OPTION AND DO THE SECOND REPAIR OPTION.

Let me know if that helps.


Posted on Mar 13, 2009

  • Bill Kindle Mar 14, 2009

    Here's my other thought on that, it could be that the Sasser worm worked it's way onto your computer. I haven't seen it in a while but I do know that when you start to see that Lsass error you want to do a virus scan.

    If you don't have anything you really need to backup, then doing a reinstall would be the best option.


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Oxc000012f win7


I would suggest you to follow these methods.

Method 1

Last known good configuration
It's a Windows startup option that uses the most recent system settings that worked correctly. Every time you turn your computer off and Windows shuts down successfully, important system settings are saved in the registry. If a problem occurs, you can restart your computer using those settings. For example, if a new driver for your video card is causing problems, or an incorrect registry setting is preventing Windows from starting correctly, you can restart your computer using Last Known Good Configuration.
1.Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer by clicking the Start button, clicking the arrow next to the Shut Down button, and then clicking Restart.
2.Do one of the following:
·If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by shutting down and restarting your computer.
·If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
3.On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration (advanced), and then press Enter.
4.If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press Enter. Windows will then resume starting normally.
Method 2
Chkdsk (Chkdsk.exe) is a command-line tool that checks volumes for problems. The tool then tries to repair any that it finds.
1.Boot from the DVD
2. Select the Language
3. Click on "Repair your Computer" on the Install now screen
4. Click next on the System Recovery Options screen
5. Click on Command prompt.
6. Type the command chkdsk and press enter
Method 3
Offline system restore.
1. Boot from the DVD
2. Select the Language
3. Click on "Repair your Computer" on the Install now screen
4. Click next on the System Recovery Options screen
5. Click on System Restore.
6. Choose the date to which you want to restore
Refer this link for more information.
A Windows Vista-based computer that has a Windows Recovery Environment (Windows RE) partition is not successfully restored by using Windows Complete PC Backup and Restore
http://support.microsoft.com/kb/946010
Good luck,

Sep 14, 2013 | Operating Systems

1 Answer

When switched on it only displays lg logo.


No need to panic if your laptop is stuck at the loading screen because you can easily restore it to normal using the resources that came with your system. Booting issues usually result from missing or corrupt files, or incompatible software on your system. It is convenient to use tools that are part of your Windows operating system to fix loading issues. You can have your laptop back to normal with a little troubleshooting.

1.Place the Windows 7 installation disc into your CD-ROM drive. Restart your computer.
2.Press "Enter" when the "Press any key to boot from CD or DVD" message screen appears. Allow Windows to load the files.
3.Select your preferred settings from the Time and and currency format and Keyboard or input method boxes. Leave the Language box at English and click "Next" to continue.
4.Click "Repair your computer" toward the bottom of the screen at the next window. This will launch the System Recovery Options. Select the "Use recovery tools..." option, choose your operating system and then click "Next" at the next window.
5.Click "Startup Repair" at the System Recovery Options window. Allow the tool to scan your system for issues that are causing your laptop not to boot. Click "Next" to reboot your laptop. Windows should load like normal, but it may reboot several times on its own first.

I hope you find it very helpful. Thanks.

Aug 22, 2011 | Operating Systems

1 Answer

When I power the computer on, I'm getting an error message that says, windows could not complete the installation. To install windows, please complete installation and restart computer. How can I fix...


    • If the computer has a single operating system installed, press and hold the F8 key as the computer restarts. You must press the F8 key before the Windows logo appears. If the Windows logo appears, you must restart and try again.

    1. In Advanced Boot Options, use the arrow keys to select Repair the computer, and then press ENTER. Click a keyboard layout in the list, and then click Next. Click a user name in the list, enter the password, and then click OK. In the System Recovery Options menu, click Startup Repair. When the repair process is complete, click Finish.
    2. Hope this works!

    Jul 04, 2011 | Operating Systems

    1 Answer

    Error whenever i try to format my laptop. i tried to press f8 before windows logo appears, then i tried to highlight and enter repair, after that, and error appears like theres a missing file or there is...


    If it's a Windows laptop, the easiest way to format it would be to use your Windows installation DVD. Put the DVD in the drive, then restart your computer. Follow the prompts until you get to the partition select screen. At the bottom, click "Advanced Options", then the format option should show.

    For a Mac laptop, basically the same thing. Put your OS X DVD in the drive, then restart. Hold the C key down until you see a grey screen with the Apple logo. Select your language when it asks, then select "Disk Utility"

    May 11, 2011 | Operating Systems

    1 Answer

    My desk top has no picure,,,,,will not load,,,,fire up... it was working yesterday,,,, after a while the vista logo goes accross the screen,,,but there is not a picture on it at all..


    just after switching on, just between the bios screen, and the windows logo press and hold f8, you should be prompted with options, select safe mode, once loaded try reseting you video options to very low, say 800x600 then shutdown and restart, once booted, change to a more desirable video setting confirming you can see the screen ok before applying.

    Apr 21, 2011 | Operating Systems

    1 Answer

    How to restore dell inspirion 1570 to factory default


    I am sorry to hear that. To perform the Dell PC Restore this really depends on what Operating System the Dell shipped with. Please note this type of restore will remove everything that has been added (files, programs etc) since receiving the system from Dell.
    if the system shipped with XP you will just need to press Ctrl and F11 at the Dell screen when the computer first turns on.

    If the system shipped with Windows Vista:

    "Restart the computer. To do this, click Start, click the arrow next to the Lock button, and then click Restart.

    As the computer restarts, press the F8 key until the Advanced Boot Options menu appears on the screen.
    Note: You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

    Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.

    Specify the language settings that you want, and then click Next.

    Log in as a user who has administrative credentials, and then click OK.

    Click Dell Factory Image Restore.

    In the Dell Factory Image Restore window, click Next.

    Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.

    Click Next. The computer is restored to the default factory configuration.

    When the restore operation is completed, click Finish to restart the computer."

    I hope this helps.

    Mar 08, 2011 | Operating Systems

    1 Answer

    My os is vista.yet when it boots i saw a massage "xxxx file is missing" on prompt window


    The operating system on your computer is Microsoft Vista.
    Windows Vista comes with a rich feature set of diagnostic and repair tools that you can use in the event that your computer is not operating correctly. These tools allow you to diagnose problems and repair them without having to boot into Windows. This provides much greater flexibility when it comes to fixing problems that you are not able to resolve normally. Do the foll. :-
    To start this process, insert the Vista DVD into your DVD drive and turn your computer on. Your computer will start and you should see your BIOS listing your hardware and other information. When that information is cleared, your computer will see that a bootable DVD is inserted and present a prompt similar to the figure below :-
    Incase you do not have your Vista disc (DVD), then your computer MAY be having a Recovery Partition : you boot the computer and immidiately go on tapping on the F8 key, untill you see Windows Advanced Options : using the up & down arrow keys, highlight Repair your computer and then proceed as below :-

    a671445.jpg As you want to boot the computer from the Windows Vista DVD you need to press a key, and any key will do, on your keyboard when you see the above prompt. After you press the key, you should hear your DVD reader spinning up and then you will see a black screen with a white status bar at the bottom stating Windows is loading files.... After a while, the status bar will turn completely white and you will see a screen stating that Windows is loading. The Windows Setup environment will continue to load and when finished you will be presented with a screen similar to Figure below.

    e6a0226.jpg At this screen you should configure the Language to install, Time and currency format, and Keyboard or input method options so that they are set correctly. When done, press the Next button. You will now be at the main Windows Vista setup screen where you would normally install Vista on to a computer.

    3075514.jpg As we want to repair the computer, you should click on the Repair your computer option. This will bring you to a new screen where the repair process will look for all Windows Vista installations on your computer. When done you will be presented with the System Recovery Options dialog box as shown in Figure below.

    406fab5.jpg Press the Next button to continue
    The repair process will now display the System Recovery Options screen. If you get any other options, then click on View advanced options for system recovery and support, to get to the System Recovery Options, as in the figure below :-

    98dd287.jpg Click on the Startup Repair option.
    The Startup Repair tool will attempt to fix your computer and get it booting up again.


    710e668.jpg If Startup Repair finds a problem with an important operating system file, the tool may suggest a solution of some kind that you have to confirm or may solve the problem automatically.
    Whatever happens, follow the prompts as necessary and accept any changes suggested by Startup Repair.
    Important: Your computer may or may not restart several times during this repair process. Do NOT boot from the Windows Vista DVD on any restart.

    fff3abc.jpg Click the Finish button once you see the Restart your computer to complete the repairs window to restart your PC and start Windows Vista normally.
    The above steps most probably should resolve the issue with your computer.

    Oct 01, 2010 | Microsoft Windows? Vista Home Premium...

    1 Answer

    Black screen after fresh install xpmc 2005


    Are you able to go windows safe mode if yes ... Start > Run > Msconfig > Ok

    in the general tab you have option to seleect Normal Start up > Click on apply and ok and restart yiur computer that should work

    Apr 09, 2009 | Microsoft Windows XP Media Center Edition...

    1 Answer

    Problems with loading windows vista home premium


    Try rebooting with LAST KNOWN GOOD CONFIGURATION by restarting your computer and pressing f8 until the black and white safemode options screen comes up. There you will see a number of options, one which says last known good configuration.

    If that doesn't work, you will need to repair your windows installation with the windows disk.

    Nov 16, 2008 | Microsoft Windows Vista Home Premium with...

    Not finding what you are looking for?
    Microsoft Windows XP Home Edition for PC Logo

    134 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Microsoft Operating Systems Experts

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Scott Fryer

    Level 2 Expert

    80 Answers

    Carlos L. Burgos
    Carlos L. Burgos

    Level 2 Expert

    508 Answers

    Are you a Microsoft Operating System Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...