Question about Microsoft Windows XP Home Edition for PC

1 Answer

Windows restarts after logo screen

I used the windows repair option and when it restarted, the black logo screen came up, loading bar and all.. and then goes black, mouse arrow appears in the middle of the screen, and then the top 1/6 of the screen flashes an error message too fast for me to read. all i have been able to read is STOP blah blah blah system error and there is a second line below it as well. then it reboots and repeats over and over until i get sick of it. i have tried some things off of microsoft.com and havent had much luck.

one thing i tried was suggesting that the kernel32.dll might have been bad... so i did :

cd system32
ren kernel32.dll kernel32.old
map
expand d:\i386\kernel32.dl_

then exit and it rebooted.. but nothing was fixed.

my source for these help ideas is
http://support.microsoft.com/search/default.aspx?mode=r&query=windows+xp+restarts+repeatedly&spid=1173&catalog=LCID%3D1033&1033comm=1&res=20

i have tried the above fix and the first on the list and am going back home to try the 2nd, which deals with editing the registry from the recovery console.


if anyone has any other ideas aside from reformat and clean install, please let me know.

Posted by on

  • Chris  Morse
    Chris Morse Mar 14, 2009

    yea i have done that to death, the method i showed you before kinda worked but was not complete and i got messages saying that some windows system files were not right and i should use he windows disk to fix them... i did as it asked and nothing came of it, i once again tried to run the repair from my xp disk but only to have a new additional problem.. now not only does the repair not finish, but it goes into the install mode where it tells you all the great things about windows (rolling eyes) 39 minutes remain blah blah blah.. then a warnin window pops up saying lsass.exe error - and still doesn't complete.. i know there has to be an alternative to reformatting, but im runnin thin on patience with this ****.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 41 Answers

I have tried the above before, and have only witnessed it work once. I have since never had that work.


Here's your best bet:

Find your OEM (I think even upgrade disks will work too) XP CD and boot your computer with it. You will not be reloading windows or formatting any of the HD's.

Here's a how to for you to read before starting:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx


It's pretty easy and usually does the trick. You will not loose any data since this is really only replacing the Windows directory. Just remember, SKIP THE FIRST REPAIR OPTION AND DO THE SECOND REPAIR OPTION.

Let me know if that helps.


Posted on Mar 13, 2009

  • Bill Kindle Mar 14, 2009

    Here's my other thought on that, it could be that the Sasser worm worked it's way onto your computer. I haven't seen it in a while but I do know that when you start to see that Lsass error you want to do a virus scan.

    If you don't have anything you really need to backup, then doing a reinstall would be the best option.


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Startup Repair cannot repair this computer automatically


Try booting into the Safe Mode and check if the issue persists.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.
1. Restart your computer. Click the Start button, click the arrow next to the Shut Down button, and then click Restart.
2. Do one of the following:
· If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
· If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press Enter.
4. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor. To exit safe mode, restart your computer and let Windows start normally.
To know more information on how to boot into Safe mode visit the following link:
Start your computer in safe mode

http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode


Method 2: Also scan the Computer for error using chkdsk command in the Command Prompt from the System Recovery Options Menu.

To open the System Recovery Options menu on your computer
1.Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.
2.Do one of the following:
•If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
•If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
3.On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)
4.Select a keyboard layout, and then click Next.
5.On the System Recovery Options menu, click a tool(Command Prompt) to open it.

6. At the Command Prompt, type: chkdsk /r . Press Enter.


When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Apr 03, 2014 | Microsoft Computers & Internet

1 Answer

Toshiba satellite problems L775 can't get past "windows is loading files"


First restart your computer and then press and hold F8 keys until you get Advanced Options menu screen.Use the arrow key to highlight Safe Mode, and then press Enter, your computer will boot automatically to safe mode.
If you able to start in safe mode then update your graphic drivers from the manufacturer site
Let me know if it helps you.
Use system utility tool like RegInOut to remove unwanted files , fix registry and windows errors which causing black screen

Jul 03, 2013 | Computers & Internet

2 Answers

Screen goes blank after windows corporation logo


perhaps you need to reinstall the operating system,the system files might be corrupted because of power problem,and there's "windows loading files" thing,so the windows cannot go further because it cannot find some files while loading. do you need any help with installing operating system?

Aug 25, 2012 | Toshiba Satellite Pro L300 Notebook

1 Answer

My netbook wont load up it says following file is missong or corrupy: \WINDOWS\STSYEM32\CONFIG\SYSTEM You can reapair by insecting disc. Thing is its a net book and dosent have a disc what can i do?


try to follow this prosedure if you have XP . i recomend you part 2.

http://support.microsoft.com/kb/307545.

If you have a Windows Vista installation disc:

  1. Insert the installation disc.

  2. Restart your computer.

    Click the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, click the arrow next to the Lock button eb058ccf-b21e-4dfe-9bb7-1ad6c83b705c.png, and then click Restart.

  3. If prompted, press any key to start Windows from the installation disc.

  4. Choose your language settings, and then click Next.

  5. Click Repair your computer.

  6. Select the operating system you want to repair, and then click Next.

  7. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.

If Startup Repair is a preinstalled recovery option on your computer:

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

    Click the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, click the arrow next to the Lock button eb058ccf-b21e-4dfe-9bb7-1ad6c83b705c.png, and then click Restart.

  2. Do one of the following:

    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.

  3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press ENTER. (If Repair your computer is not listed as an option, then your computer does not include Startup Repair as a preinstalled recovery option.)

  4. Select a keyboard layout, and then click Next.

  5. Select a user name and enter the password, and then click OK.

  6. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem and, if necessary, it might restart your computer as it makes repairs.

hope this help

Dec 06, 2010 | Acer eMachines eM2501162 Netbook

2 Answers

Starting problem


Immediately after seeing the Dell logo, keep tapping the 'F8' key,
until you see a "menu" (white text over a black background)
giving "startup" options for Windows XP.

Select "Safe Mode" and see if you can start in that mode.
Then, use "System Restore" to go "back" in time, to the most-recent checkpoint (date/time) where your computer _DID_ work.

Restore to that point, and restart.

Jul 17, 2010 | Dell Inspiron 1525 Notebook

2 Answers

I have hp dv9700, after improper shutdown kept rebooting


What happened is that you interrupted the disk write on 'saving settings'. Very BAD. You may be able to start in safe mode, by pressing F8 while windows is starting, then selecting options to attempt to repair. The alternative, is to boot from the windows CD and select 'repair'.

Feb 09, 2010 | HP Pavilion dv9500 dv9600 and dv9700 FF...

2 Answers

My dell inspiron 1525 has a black screen with a white cursor showing


First, I want to know if you sees the Dell logo after turning on the laptop? If yes then this is no boot issue.
1. Immediately run the PSA. Make sure laptop is off. Press and hold down the Fn key, while holding down Fn key press the power button at the same time just once. Once the Dell screen loaded you can now let go of the Fn key. Check if the PSA will run short test for the LCD, RAM and HDD. When full color displays on the screen just press Y. PSA will continue. Just take note of any error code will appear on the screen such as 0141, 0142 and 0146 these are HDD failure errors which means HDD needs replacement. If the test says no errors found then proceed to step 2;
2. Try restarting the laptop once you see dell logo then keep tapping F8. Select last known good configuration. Press enter key. Just wait and check if laptop will load Windows. If not then, restart laptop keep tapping F8 try to select safe mode check if it will load Windows. If not then prepare the Windows OS disc the one came with your laptop.
3. While laptop is on insert the Windows OS disc. Restart the computer. On the Dell screen keep tapping on F12 to show boot menu. In the boot menu select CD/DVD ROM Drive. Press enter then keep tapping on space bar until it will say Windows loading files, please wait.
4. In the User Interface it will show you some options to select. Once the Install screen comes up look on the lower part select Repair Your Computer. If will ask you to do Startup Repair, please do start up repair. If fails try the System Restore. If fails then step 5;
5. If you have important files in your HDD then back up your files first. After backing up of files you can now install the Windows OS. Here is the process in installing the Windows OS. Insert the Windows OS disc, restart the laptop, keep tapping F12 on Dell screen, on boot menu select CD/DVD ROM Drive.Install the Windows OS. Just complete the installation.After the installation install the laptop drivers.

Dec 10, 2009 | Dell Inspiron 1525 Notebook

3 Answers

It's start off good then after Microsoft XP Logo shows it restarts by itself.


your windows xp is serious damage so if you reinstall windows xp again it will work just fine thanks

Oct 27, 2009 | HP Compaq dc5000 PC Desktop

1 Answer

My sony vaio laptop PCG-3E2L shows the logo and shows the windows vista scolling bar... after that it goes to a black screen of a long time then restarts. I tried to load it in safe mode but just...


If it is still under warranty then get it repaired under warranty, because if you try to fix it yourself and do further damage you most likely would void the warranty.

Jun 19, 2009 | Sony Computers & Internet

1 Answer

Problem restarting, "press r"


  1. Start the laptop
  2. when the logo screen turns black start pressing F8 a few times.
  3. A Windows Boot Options screen should show on the screen
  4. If you see the Windows Logo (the normal thing when Windows loads, then press reset and try again
  5. At the Windows Boot Options screen select "Last known good configuration" and press Enter twice
It "should" now load normally, if not then..
  1. Replace step 5 above with "Safe Mode" and see if that loads all the way through. If so, then restart and see if its OK now.
If not, then post back with any error messages and we can look at something else.

Apr 13, 2008 | Toshiba Satellite A105 Notebook

Not finding what you are looking for?
Microsoft Windows XP Home Edition for PC Logo

134 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...