My HP Compaq 6710 will not finish it's boot cycle. I pass the windows screen (xp) and log in and my background and desktop icons appear, but then it locks up by displaying the hourglass whenever I mouse over the taskbar and start button. The laptop just had windows reinstalled yesterday because of a prior virus issue. No icons load in taskbar including battery, or network. Task manager cannot be opened. I left the laptop for 3 hours, and it never finished booting.
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You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/http://22.214.171.124/
You may have some malfunctioning hardware. When the computer boots up and you see the compaq screen, you should be able to perform hardware diagnostics by pressing one of the F keys. Look in the bottom right hand corner. My guess is going to be malfunctioning hard drive, especially since the computer is a bit "older" and age is rough on laptop hard drives.
I believe the key for diags is F9
Either you have a memory issue or operating system problem.
First, try reseating (removing and reinserting) your memory (try one module at a time to test).
If still a problem, boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.
If still a problem, the last choices are Factory Restore and reinstall. Accessing Factory Restore (restores to the factory settings and will wipe out anything that you have installed or saved on your PC), is dependent on your hardware manufacturer. Boot your system and press F10, F11, Alt+F10, or Ctrl+F11 to access Factory Restore. Follow the prompts.
If still not resolved, you'll probably need to reinstall your operating system.
if you are talking about the log on password for windows xp, when booting up, right before the windows XP logo comes up and it shows that its loading, press F8 like 3 times every second till a screen with writing comes up. If unsuccessful, keep trying, it should come up in 2 - 3 tries. Choose to boot in Safe Mode. when the logging screen comes up, log on Administrator. When logged on, go into control panel - user accounts - click on the account you want to remove password from and remove it. Restart PC, log in to the account, and that's it.
There are Linux password recovery programs on the Internet that allow you to remove the passwords on User accounts.
You can Google search and download the program, you then need to make a boot CD with this program.
ALternately you can purchase a copy of Windows XP or Vista and wipe Windows 2K and install XP or Vista on the laptop.