My HP Compaq 6710 will not finish it's boot cycle. I pass the windows screen (xp) and log in and my background and desktop icons appear, but then it locks up by displaying the hourglass whenever I mouse over the taskbar and start button. The laptop just had windows reinstalled yesterday because of a prior virus issue. No icons load in taskbar including battery, or network. Task manager cannot be opened. I left the laptop for 3 hours, and it never finished booting.
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if you haven't got a good back up, external to the hard drive, it may be too late
dead hard drives are mostly un recoverable
take it to a computer repair shop to make sure that it is not a boot problem
if the hard drive is failing, replace it with a solid state hard drive that has no spinning discs to fail
I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
It sounds like it could be either the battery is going bad and not holding a charge or the adapter is. I have had really good luck with similar problems going to places like Batteries +, and large electronic retailers, and my favorite the small local mom and pop computer store; where I end up asking them If I could try one of the adapters from the floor model to eliminate if is a faulty adapter. Other then that I'd if its not out of warranty contact Acers online chat support at http://us.acer.com/ac/en/US/content/service
The Acer Aspire is a high-performance laptop that includes a fast processor, widescreen display and an internal wireless card. In addition to these premium features, certain models also include one-touch Bluetooth access. If you have an Acer, enabling the Bluetooth is very easy and will only take a few seconds.
1.Turn on your computer and wait for Windows to fully boot. Then log in as an administrator. You will not be able to use Bluetooth under a non-administrator account.
2.Press the button with the Bluetooth symbol on the left side of the computer. This will launch the Bluetooth utility. From here you can sync and manage Bluetooth peripherals.
3.Press the Bluetooth button again to disable Bluetooth. This will disable all connections, but the utility will save your settings so the same devices will sync with the computer again when Bluetooth is re-enabled.
This can be for a number of reasons. First thing would be to try and cold boot the device:- Remove battery half way, hold power button and trigger, push battery in fully until click and then release power and trigger If that fails next thing would be to try and re-flash the operating system. This is done by using an SD card and loading the latest operating files onto it. The SD card slot is located under the keypad. A cross head screwdriver is required to remove the keypad. Search on symbol software download site for the latest. The download also has a readme with detailed instructions. Once the files are on perform a cold boot. Remove battery half way, hold power button and trigger, push battery in fully until click and then release power and trigger. Drop the terminal in a cradle so that it runs on external power. Hope this helps. If you need any more help then please do not hesitate to contact us:- http://www.biastechnology.com/ or TEL 01202 620955