SOURCE: I am using a powerbase
Refer to the picture shown in the link below---
http://mydeco.com/p/powerbase-xtreme-cordless-hammer-drill-kit-18v/GB000024EPS6TLCLTKLEGSM4VU6S7ICXK7PGDYPU/
The very left-hand end of the drill is the drill chuck. There are three "jaws" protruding from the left-most end. To open the jaws grasp the large black collar with one hand and the the smaller silver collar just behind it with the other hand. Twist these two collars in opposite directions. You have to twist pretty hard. If they won't move, then try the other direction. Once they start to move they will move easily and you will see that the the three jaws begin to separate. Keep going until the jaws have separated enough to insert the wood drill bit, insert the bit, then tighten - good and tight!
Good luck.
Testimonial: "thanks a lot :)"
SOURCE: POWERBASE EXCEL DRILL MODEL 785265 battery will not charge
i had the same problem and worked it back to 2 things the battery was faulty and i got a new one nope still didnt charge it was the charger
that was busted got new and bingo wokes fine word of warning though i was also told by the salesman that some times the batterys only charge up a niber of times then thats it they stop
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