Question about HP Business InkJet 2800 Printer

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HP Business Jet 2800 stall error message

I recently purchased a used HP Business Jet 2800 printer. After installation it displays on the printer message center either "carriage stall" or "print motor stall" press resume to continue. Pressing resume does not solve the problem. It further suggests turning the printer off if resume doesn't work, but this doesn't solve the problem either.

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  • Anonymous Apr 02, 2009

    i recently purchased my 2800 and have a similar problem. It will print okay for a few days, then will be printing a page and when almost to the end, and error message of "carriage stall " will come on the screen and the page will stop comming out. I pull the page out and then punch the resume button, and a blank page comes out. Then I can print again for a while until the same thing reoccurs. We have reinstalled and cleaned the printheads, and done everything we can think of. Its okay for a while, then starts again. Also is a squeek on the paper rollers, which makes it sound like an old printer. The squeek seems to reoccur at about the same time as the stall starts happening.



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"Carriage Stall or Jam" by Stephen
Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.

Posted on Apr 10, 2009

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I already fix this problem after a long time
the problem in the WHITE mechanism located at the left side of the printer, under the carriage, and at the end of the steel plate under the carriage.
this mechanism have to be in a free movement (backward and forward not left and right)
you just push this mechanism by your finger forward and you will lose it from its stuck location
for any more question about this issue, just contact me at

Posted on Dec 08, 2015

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Maybe there is a problem in your service station. main cause of that is the ink that spill on the area on the service station stockup

Posted on Jul 29, 2010

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Posted on Jan 02, 2017

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