Question about Brother HL-2040 Laser Printer

1 Answer

Toner and Paper problem..

After I changed my toner the "Paper" light comes up.. When I take out the new toner the light disappear.. also.. when i try to print the paper get stuck.. Please help us to solve this problem..=]

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 161 Answers
Re: Toner and Paper problem..

Obvious you have some restriction in your printer somewhere. a small paper lodged in your printer. Clean it well rolling the rollers checking the gears to see if something small has gottin lodged somewhere. Be care to place the toner right back into position as it was removed. It must fit snug and be in line perfectly.

Posted on Aug 06, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I have an HP3500 which I've had from new since 2004. On the whole it's been remarkably reliable but recently I have problems with a multicoloured stripe which appears down the lefthand side. It...

Hi Richard,
Dots, Lines and smudges on the printouts are usually due to deteriorating cartridges and cleaning the green drum of the cartridge may help temporarily. Take out the cartridge and inspect them. You may observe the lines on the green drum. Gently clean the roller/ green drum with a dry, soft, lint-free cloth wiping off the toner dots marks/ lines. (corresponding to the location where you are having a green line on the paper)
Also, make sure that the visible inside of the printer are clean and there is no spilled toner inside, which sometimes results in dots.
Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located behind the green drum inside the cartridge. Observing the PCR with the help of a sharp torch light would let you assess the condition of the PCRs at the corresponding location where lines are appearing. Replace the Cartridges one by one and inspect the prints for the changes. I think you would be able to identify the faulty cartridge/ rollers. Also, if the waste toner area is filled and/or the plastic wiper/ cleaning blade removes the leftover toner/ waste from the drum and holds the waste is worn out, it results in spilled toner usually at edges and at early stages lines only.
Moreover, the function of the fuser is to fuse the toner onto the paper and it is usually done at the end of the printing process just before the paper is ejected (and the image/ toner on the paper is just fused - not changed). The fault at the fuser area usually results in smudges, ghosted image or unbind toner (which easily gets erased when touched). The time during the printing cycle when the toner is spread on the paper, additional toner (resulting in lines) is shifted to the paper due to cartridge related issues, which results in lines. Note that after cleaning the rollers, the print quality improves and the lines disappear or lighten. Try and check if the above suggestions work.

Hope it helps! Good Luck! Thanks for using Fixya!

Jul 16, 2011 | Printers & Copiers

1 Answer

Canon MFC-9150c Printing repeat down right side of paper only. Everything in center and on left prints fine. Tried a new toner, and visually inspected inside of machine. The repeat is very faint, but is...

You will need to replace the fuser. What has happended is the hot roller has lost its teflon coating and this is allowing the toner to stick to it, therefore the stuck toner is repeating do the edge of the paper until it disappears. A new fuser will cure it. It is user fittable to. You must have the power off when you change it. There is no reset for it just change it and power up and all will be fine.

May 09, 2011 | Printers & Copiers

1 Answer

Toner light comes on and it won't print

WHen the toner light comes on this means you need to replace the toner cartridge because its empty. The toner its the powder that is used to put on the paper, you will no longer be able to print until you replace it with a new one.

Jun 24, 2010 | Brother HL-5240 Laser Printer

2 Answers

Our copies are streaky like the drum is not clean.... help! There is black streaks on the top of all of our copies on our canon imagerunner 3300.

A) Black Streaks, Shadows, And Ghosting
Adjust the printer's lightness/darkness setting to 2-3 different variables and see if problem disappears. Look at the fusing assembly - is the roller torn or does it have any black buildup? Use caution!!! It gets HOT!

Try another toner also.

Feb 17, 2010 | Canon imageRUNNER 3300 All-In-One Laser...

2 Answers

Yellow light on Toner light on) Cannot print a thing

take out the toner.. at the left side of the toner, there is a level, unscrew the 3 screws and turn the level to the other side, this will reset your toner.
make sure the printer is on when you put back the toner.

Jan 18, 2010 | Xerox DocuPrint 203A Laser Printer

1 Answer

Toshiba e 650 Copier was working and copies were fading so we

When you changed the toner did you remove the strip on the new toner to release the toner

Jun 12, 2009 | Toshiba E-STUDIO 650 Copier

1 Answer

My NP6012 stops and paperjam light comes on. Paper not being fed.

Pick up wheels can be full of dust due the time storage.Keep on trying to make copies,the paper will clean the rollers every time it try to feed.

Jan 28, 2009 | Printers & Copiers

2 Answers


The online/error light is always red, and I can't print. I turn the printer off, change the toner and the light is still red, what can I do

Sep 13, 2008 | Samsung ML 1610 Laser Printer

1 Answer

Manual for Sharp AL 800 digital copier

hi im need a new toner cartridge for the copier when the toner light comes on it indicate the cartridge is a new cartridge there is a instruction on the packaging that will guide you to install it your self

Dec 01, 2007 | Sharp AL 800 Copier

2 Answers

Brother 5240 laser printer changed toner still wont work.

This works on several different Brother Printers to get rid of toner/drum empty errors:

1. Open the front cover and leave open while completing the following steps.
2. Turn the printer off.
3. Hold the 'go' button while turning the printer on. All panel lights should be on.
4. Release the 'go' button.
5. Press the 'go' button 2 times.
6. Pause.
7. Press the 'go' button 5 times.
8. The toner light should be off.
9. The paper light should be on or flashing [doesn't happen on all].
10. Close cover. The ready light should be the only light on.

Oct 20, 2007 | Brother HL-5240 Laser Printer

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides