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Re: Flash not working
Here is the link to the user manual if you need it;
Check page 62 and see if the reset will work;
"Press the MODE and LIGHT buttons simultaneously for 2
or more seconds to reset the custom setups to the default settings."
Also see if you get any change from cleaning the battery contacts carefully with a cotton bud/Q-tip with a little gin - sometimes a small amount of invisible dirt on these can stop the battery contacting.
If you fancy opening the flash up, then if there is a fuse you will be able to see it - there is no easy to swap fuse that can be accessed from the outside.
check if anything else inside is obviously burnt or broken - post back a photo if you can and we may see something to check.
I think something fatal but probably replaceable has happened in the control electronics - possibly the screen has died. Check if the cable connecting the screen to the main board inside has come loose.
Check the connections at the hinges - they can occasionally get damaged or pulled loose.
If you don't wish to take it apart yourself;
Technical Support (USA)
24/7 online automated help: http://www.olympusamerica.com/E1
Phone customer : Tel.1-800-260-1625 (Toll-free)
from 8 am to 10 pm (Monday to Friday) ET
E-Mail : firstname.lastname@example.org
See what they have to say.
If you want us to try and find you a local repair facility - please post back with your general area.
Hope this helps :)
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If your problem has not been fixed or a solution not found yet then you may consider this. Flash units are built with many tiny parts; thus, when a single component malfunction, it will render the whole unit useless. You mentioned the pilot light is not working - that indicates that power is not flowing through the unit.
Check the filament of the unit - if you notice some brownish stain on either end of the tube, it indicates the filament has burned out. Changing the type of batteries won't make any difference.
the only option you have now is to service the flash unit
Make sure you using flash grade batteries and not rechargables. try energiser ultra or litiums or duracelll plus but nothing else. if the charge light is not coming up then most likely batteries. I would take it to your local camera shot and test your 7d with one of thier 430 just to make sure the hotshoe didnt short out the flashgun
1 - Check the battery contact and make sure the batteries in the flash are good.
2 - check the plug for the turbo, make sure it is not damaged, as well as, the high voltage plug on the 580 flash. If those contacts look dirty or mushroom shaped, you will nee the flash repaired.
3 - obviously make sure the turbo is charged
If the flash appears to work in every way apart from producing no actual flash, so the red ready light comes on etc then the problem is probably a broken flash tube. Around £150 for nikon to fix or £20 for the parts plus several hours work...but you need to be careful taking it apart due to the high voltages inside (WHICH CAN BE SERIOUSLY DANGEROUS) If you want to sell this I would be interested. Thanks Mark
The problem with troubleshooting is that you have to try different things to see what changes when you do something different. Try new batteries, then try another set, then connect the flash to another camera and see if you have the same results. In my opinion, I'd have to say that it's probably the flash but like anything else, you have to try different things. Try using a different flash unit to determine if it's a flash issue or a camera hot-shoe issue. Once you find the culprit, then either replace the flash (hopefully this is the issue because it's cheaper) or it may unfortunately be the body. Hope this helps... just try a few things and cancel out what's working vs. what's not working.
I had the same issue, the unit would not turn on. The issue was coming from the battery compartment. the battery were a bit lose and I had to bend out the contact at the bottom of the unit to make it work again. The 2 battery with the + facing up were the problem. I have inserted a small screwdriver to bend the contact upward a bit and the unit is now working fine. The batteries don't make noise anymore when I shake the unit, it was make a bit of noise before.
Remember that even though sb-600 is wireless, it is based on infrared. This usually means having a clear line-of-sight between flash commander and remote flash. Any object that gets in way can block signal from flash commander. Weak batteries in flash will also cause remote operation to be sporadic.