Question about Saeco 00034 Incanto Sirius Super Automatic Espresso/Coffee Machine

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Incanto Sirius - grinds but cannot hear coffee getting ground

My Saeco Incanto Sirius was working perfectly until last month. Now, I can make pre-ground coffee, but when using the grinder, it does not make coffee. It makes noise as if the grinder is grinding the coffee but I cannot really hear the coffee getting ground. I don't think the ground coffee is getting into the brew unit. I get water out instead of coffee. Very frustrating. Could there by a jam in the mechanism that pushes out the ground coffee into the brew unit. The unit is under warranty, but I have to mail it to Ohio and pay shipping myself. WTF!

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The chute is clogged or the grind is too fine on the machine. To clean chute remove the brew unit and check to the right, clean chute.

Posted on Oct 07, 2009

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Clean grinder,maybe is plugged

Posted on Jul 14, 2009

  • dado Jul 14, 2009

    try clean grinder,sometimes coffe plugged grinder.

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