I am all hooked up but the DIAL and SETTING on the front of the system an a large X how do I get rid of it.
Also, I tried to get my IP address automatically .. and it won't do it... no one can call me
can you help?
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This will depend upon whether your Polycom is connected to a PBX system or using a public landline. If using the Polycom through a PBX you may need to consult the system admin as you will often need to enter a 'conference code' before you dial the second party ie.
1. Dial the first party and ask them to hold
2. Press the Flash key
3. Dial the conference code for your system ie. #46
4. Dial the next party and ask them to hold
5. Press the Flash key twice and all parties are joined.
If you are using a public landline (ie. home phone line) then you will be limited to the conference services that your phone company provide and these are usually also accessed via a code. There are also conferencing services that for a fee you can dial into and follow the prompts to austomatically arrange your conference call.
I'm assuming you are using this on a 3300 ICP. In that case, the phone system is only able to do 8 party conference calls without an external Conference server. You can dial the first number, press the flash button, dial the next number, dial the feature code (get from your vendor), repeat until you have all parties as part of the call.
The 5310 IP conference unit works much easier than this phone. A conference bridge such as Audio Web Conference with the appropriate licensing will allow for extended conference calls... it will also allow you to record the call for later "off-air" participation.
i will connect with microsoft netmeeting just dial in your polycom ip adderss to it and it will connect if you have given private ip address to polycom then connect with private ip if given with public then with public ip adress .
I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.
I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue. I tried * and # together and hey presto it worked. I did however have to go in and turn IP mode off.